Application Support Engineer

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Manila, Metro Manila, National Capital Region
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Job Description
Join our Technology Operations Group to solve business problems through innovation and engineering practices. Embrace a culture of experimentation and continuous improvement, working in a collaborative environment that encourages diversity of thought and creative solutions.
Job Summary:
As a TechOps Engineer within the Securities Services team, you will support the development of innovative pricing, risk, and trade management tools across all asset classes and financial instruments. You will work on complex problems at the intersection of finance and technology, partnering closely with clients to shape the product roadmap and influence the commercialization strategy. This role offers an exciting opportunity for a talented engineer with an entrepreneurial spirit in a fast-paced, client-facing environment.
Job Responsibilities:
  • Tackle complex problems at the intersection of finance and technology
  • Contribute to a new business initiative within JPM that influences the commercialization strategy
  • Partner with asset managers, hedge funds, and investment advisors to understand their needs
  • Collaborate with high-performing teams within JPM to inspire innovation and champion change

Required Qualifications, Capabilities, and Skills:
  • Degree in Engineering or Computer Science or equivalent experience
  • Proficiency in scripting languages to support the live platform
  • Strong skills in complex financial systems, application support, Unix/Linux, Unix Shell, Bash scripting, Python, Oracle SQL, and monitoring critical systems
  • Experience with Grafana, Geneos, Control-M, and ITIL Level 2 support processes
  • Excellent analytical and problem-solving abilities, including network technologies and protocols
  • Applications Support / SRE / DevOps experience
  • Monitoring of critical systems in Production environments

Preferred Qualifications, Capabilities, and Skills:
  • Financial industry experience
  • Object-oriented programming, cloud computing, distributed systems, and web applications
  • Intellectual passion for digital transformation and technology in financial services
  • Dedication to team effort and perseverance with cross-functional partners
  • Quick learner with strong attention to detail
  • Continuous improvement and automation mindset
  • Ability to collaborate with high-performing teams to accomplish common goals
  • Familiarity with ITSM tools like ServiceNow, Jira, Confluence, and GIT

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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