Underwriting Supervisor - CORRESPONDENT AGENCY MANILA

Job Description
Take charge and make an impact by managing, coordinating, and directing the daily operations of our dynamic CCR team. As a Correspondent CCR UW Supervisor, you'll empower your team to deliver excellence, drive results, and ensure seamless operations. Join us and lead with confidence in a role where your expertise shapes our success!
As a Correspondent CCR UW Supervisor within the Correspondent Agency Manila team, you will manage, coordinate, and direct the daily operations of a CCR team. You will assign work and set workflow priorities, tracking your unit's performance and monitoring daily business. You will handle exception items, resolve complex issues and document and introduce new procedures to your staff. In this position, you will also recommend human resources actions (hiring, terminations, salary actions, and promotions). You will be responsible for managing the performance of your team by regular and consistent coaching, interim and annual reviews as well as corrective action planning and follow-up.
Job Responsibilities:

• Assign work and set workflow priorities while monitoring daily business
• Track Team's performance and provide consistent feedback to facilitate staff development
• Prepare periodic reports to management
• Handle exception items and resolve complex issues
• Document and introduce new procedures to your staff
• Review and recommend system modifications for processing business
• Serve as Point of contact between Funding Operations and Customer Account Managers/Correspondents.
• Facilitate the funding process by proactively managing an assigned pipeline.
• Perform the required data entry into origination systems around the receipt and status of mortgage documents.
• Identify trends and make recommendations on how to reduce suspense rate and overall funding turn time.
• Discuss process changes with internal and external partners as it relates to file delivery, funding, UW, and suspense

Required Qualifications, Skills, and Capabilities:

• Minimum of 3 years of mortgage underwriting experience, or 10 years of combined mortgage underwriting/operational experience in the mortgage industry.
• Proficient knowledge of various mortgage products, including both Agency and Non-Agency.
• Experience in both automated underwriting systems (AUS) and manual underwriting.
• Demonstrated expertise in GSE lending guidelines.
• Thorough understanding of complex personal and business financial analysis, including cash flow, balance sheet, and corporate tax return analysis.
• Proven analytical and decision-making skills.
• College degree or equivalent education.
• Basic proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook).
• Strong time management skills and results-oriented approach.
• Client-focused mindset with a strong sense of urgency and negotiation skills.
• Excellent comprehension and communication skills, both written and verbal, with adaptability in a fast-paced environment.

If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll...

• Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
• Provide opportunities for professional growth and advancement
• Provide a work environment of high-energy employees that are trained, coached, focused, and driven
• Provide paid classroom and on the job training, including industry leading benefits that start on day one
• Respect and value diversity, integrity, and teamwork

Internal Application Eligibility Requirements
TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm
• Not enrolled in Performance Coaching

CORRECTIVE ACTION:

• Employees who were given written warning or higher and within the prescriptive period are not eligible to apply.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard . You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.
Consult your Manager for any specific guidelines for your line of business or if you're unsure about your eligibility for an internal application.
Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.