Application Support Engineer

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Information Technology
The Role
Investigate, troubleshoot, and resolve issues across critical business applications, including Python data pipelines and Snowflake Data Warehouse operations. Monitor system health, analyze logs and stack traces, identify root causes, implement fixes, document resolutions, automate diagnostic processes, and communicate issue status to stakeholders. The role requires collaboration across teams and independent ownership of application support activities.
Summary Generated by Built In
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Python (Programming Language)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems — including Python-driven data pipelines and the Snowflake Data Warehouse. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
Expected to perform independently and become an SME, particularly in Python-based workflows and Snowflake Data Warehouse operations.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems, including data discrepancies traced across Python transformation layers and Snowflake pipelines.
Collaborate with cross-functional teams to identify root causes and implement effective fixes.
Document troubleshooting steps and resolutions — including Python scripts and Snowflake SQL queries used during investigations — to build a knowledge base for future reference.
Assist in the continuous improvement of support processes and tools, including Python-based automation to reduce manual diagnostic effort.
Provide timely updates and clear communication to stakeholders regarding issue status and resolution progress.
Professional & Technical Skills:
Must Have: Proficiency in Python (Programming Language) and hands-on experience with Snowflake Data Warehouse.
Strong problem-solving abilities with experience in debugging and troubleshooting Python applications and Snowflake SQL queries.
Familiarity with monitoring tools and techniques to track system health and performance, including Snowflake Query Profiler and warehouse utilization metrics.
Ability to analyze logs, Python stack traces, and Snowflake system outputs to identify anomalies and potential issues.
Experience working in a fast-paced environment requiring quick response and resolution times.
Additional Information:
The candidate should have a minimum 3 years of experience in Python (Programming Language) hands-on Snowflake experience is required.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • Minimum 3 years of professional experience
  • Proficiency in Python
  • Hands-on experience with Snowflake Data Warehouse
  • Experience debugging and troubleshooting Python applications and Snowflake SQL queries
  • Familiarity with application monitoring and system health performance techniques
  • Ability to analyze logs, Python stack traces, and Snowflake system outputs
  • 15 years of full-time education

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
HQ: Dublin
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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