- Monitor and maintain application system, including troubleshooting, bug fixing and queries
- Performing daily business process jobs
- Analyze issues in IT systems and provide timely solution. Gather and analyze new user requirements
- Produce functional specification and technical documentation
- System testing and upgrade with regional team
- Work closely with internal Business, IT stakeholders and regional team to ensure the work above are properly delivered
- Provide timely status reporting and risk assessment to IT management
- Production system support during non-office hours if needed
University graduate in Information Technology, Computer Science, or related discipline
2 years’ relevant working experience in production system support, and issue management
- Strong Knowledge of MS SQL
- Excellent organizational skills with the ability to prioritize tasks, work with schedules / resources while remaining focused on team goals
Technical experience using relational database, web services, workflow system, intranet portals, Net programming is an advantage
Self-motivated, responsible, and willing to learn
Excellent communication and collaboration skills. Fluent in Cantonese and English.
Skills Required
- University graduate in Information Technology, Computer Science, or related discipline
- 2 years relevant experience in production system support and issue management
- Strong knowledge of MS SQL
- Technical experience with relational databases, web services, workflow systems, and intranet portals
- .NET programming (advantage)
- Excellent organizational skills and ability to prioritize tasks and manage schedules/resources
- Self-motivated, responsible, and willing to learn
- Excellent communication and collaboration skills
- Fluent in Cantonese and English
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
