Application Specialist

Reposted 4 Days Ago
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Edinburgh, City of Edinburgh, Scotland
In-Office
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
The Role
The Application Specialist will guide customers in leveraging InterSystems products, enhance healthcare delivery through technology, and train stakeholders effectively.
Summary Generated by Built In

Are you ready to combine your healthcare know-how, business smarts, and love for technology into one exciting role? We’re on the hunt for an Application Specialist who can bring InterSystems products to life for our customers—turning complex challenges into smooth, smart solutions.

In this role, you'll become the go-to expert our customers rely on. You’ll get to know their world, understand their processes, and guide them to get the most out of our solutions with minimal fuss. Think of yourself as a translator between real-world healthcare needs and powerful digital tools, helping customers adopt our best practices from day one.

You’ll work closely with both our internal teams and our clients—staying up to date with new product features, updates, and innovations. Some projects will require travel of up to five days a week, so if you enjoy variety and working directly with customers, this role offers exactly that. You’ll also be operating within the framework of the InterSystems ARIES Customer Engagement Methodology, ensuring a consistent, high-quality experience across every project.

What You’ll Bring to the Team

  • Direct experience working with InterSystems TrakCare, with a solid understanding of how it supports healthcare delivery

  • Strong communication skills, with the ability to lead effective training sessions, workshops, and stakeholder presentations

  • A consultative and analytical approach to problem-solving, with a focus on delivering practical, value-driven solutions

  • Confidence engaging with customers, including clinical staff, and presenting complex information clearly and persuasively

  • Demonstrated experience in implementing software solutions within complex environments

  • A collaborative mindset and proven success working within cross-functional teams

  • Proficiency in writing clear and structured functional documentation

  • Familiarity with business process mapping and a sound understanding of information systems

What You’ll Need

  • A university degree or equivalent professional experience

If you’re excited by the idea of helping healthcare organizations unlock the full potential of powerful digital solutions—and want to be part of a supportive, forward-thinking team—we’d love to hear from you.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Top Skills

Intersystems Trakcare

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The Company
HQ: Boston, MA
2,407 Employees
Year Founded: 1978

What We Do

InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.

Why Work With Us

Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.

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InterSystems Offices

OnSite Workspace

For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.

Typical time on-site: None
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