The Application Specialist - APC is a customer-facing field expert responsible for supporting Valmet’s customers with a primary focus on advanced controls, tunning, process performance, automation, troubleshooting, start-up support and continuous optimization. The role combines on-site and remote expert services across waste to energy power plants and wastewater treatment plants with strong emphasis on process stability, operational reliability, control performance, and actionable customer recommendations.
Main responsibilities
- Deliver on-demand and agreements, on-site and remote expert support for Advanced Process Control. This includes process optimization, control performance, troubleshooting, audits, studies, startup support, commissioning support, and shutdown-related activities.
- Support customers in process stabilisation, process tuning, process diagnostics, and operational optimization using Valmet’s automation, analysers, and process know-how.
- Analyse process issues and identify root causes related to process variability, control performance, valve behaviour, instrumentation signals, and operating practices.
- Provide expert recommendations for control strategy improvements, process tuning, automation adjustments, and operational best practices to improve availability, productivity, stability, and quality.
- Support customer teams during startup, commissioning, shutdowns, process upsets, and performance follow-up, and act as a technical authority in customer-facing discussions.
- Prepare professional service reports that clearly document observations, process issues, findings, recommendations, customer actions,
- Support technical-commercial follow-up by identifying service leads, automation upgrade opportunities, process optimization cases, maintenance actions, and remote support opportunities from site work.
- Support scope definition, quotation inputs, service planning, and cross-functional coordination together with sales, service coordination, application engineering, and global experts.
- Train and guide customer personnel on process understanding, control philosophy, system usage, troubleshooting logic, and performance improvement actions.
- Work according to Valmet’s HSEQ and field-service delivery processes and ensure disciplined use of core systems, documentation, and service workflows.
What You Bring:
- Bachelor’s degree in Process Engineering, Chemical Engineering, Automation Engineering, Control Engineering, or equivalent
- This position may also be relevant for professionals with experience as a Process Control Engineer, Automation Engineer, Process Automation Engineer, APC Engineer, Control Systems Engineer or Process Optimization Engineer.
- Strong experience in automation including process operations or process support, especially waste to energy
- Strong experience in controls / automation / process tuning / DCS-supported troubleshooting
- Experience in startup, commissioning, shutdown execution, or process performance support
- Ability to translate technical findings into practical customer recommendations
- Willingness to travel frequently (50%) and support customers on site, including shutdowns and extended working hours where needed
You May Also Have:
- Experience with Valmet or equivalent distributed control systems, analysers, APC, or related optimization tools
- Experience in remote support and performance follow-up
- Experience in technical-commercial follow-up, quotations, or service agreements
- Experience supervising contractors or coordinating site teams
To Be Successful in This Role We Are Looking For:
- High customer credibility
- Strong technical ownership
- Structured reporting discipline
- Calm and analytical troubleshooting approach
- Ability to work independently in high-pressure site conditions
- Strong cross-functional collaboration across sales, service, product, and customer teams
We offer:
We offer you the opportunity to join a team which supports Valmet’s customers throughout the UK and Ireland in a variety of pulp, paper and energy producing industries. Automation services are key to the future of Valmet and we offer a competitive salary and benefits package and overtime / on-call allowances.
Apply now and become part of a team that is driving smarter and more sustainable industrial operations!
Skills Required
- Bachelor's degree in Process Engineering, Chemical Engineering, Automation Engineering, Control Engineering, or equivalent
- Strong experience in automation, process operations, or process support, especially waste-to-energy
- Strong experience with controls, automation, process tuning, and DCS-supported troubleshooting
- Experience with startup, commissioning, shutdown execution, or process performance support
- Ability to translate technical findings into practical customer recommendations
- Willingness to travel approximately 50% and provide on-site customer support, including shutdowns and extended working hours
- Experience with Valmet or equivalent distributed control systems, analysers, APC, or related optimization tools
- Experience in remote support and performance follow-up
- Experience in technical-commercial follow-up, quotations, or service agreements
- Experience supervising contractors or coordinating site teams
What We Do
Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.
