Job Description
When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
The roleWe are the Thermo Fisher NanoPort team. As the largest Electron Microscopy demo labs in the world, NanoPort team supports sales of all Electron Microscopy and Spectroscopy products through demonstrations and serves as a meeting place for Thermo Fisher Applications Scientists and customers to collaborate using NanoPort demo instruments. For all these functions, the performance of the microscopes to the highest standards and the general functioning and appearance of the NanoPort lab is critical. We provide technical and scientific expertise in the support of Thermo Fisher Scientific’s Global sales efforts.
Join us as a Field Application Scientist in Transmission Electron Microscope and assist us in our mission to become the world leader in serving science. This dynamic position involves providing scientific training, demonstration, guidance, application support/troubleshooting and Technical sales/marketing support.
This is a field-based role, involving extensive travel across Southeast Asia. Occasional support needs to be provided to customers in the other countries in Asia-pacific region. The position comes with a competitive salary and yearly bonus. We offer many different career pathways in a global organisation, plus extensive resources and training opportunities to help develop an exciting career!
How will you make an impact?We will support the customer in-person at their lab, and by remote support station, phone and email, serving as a trusted advisor. In doing so, we will help to increase customer satisfaction and build loyalty and chip in to the overall success of the business.
- Deliver on-site and remote scientific application support & training support to our customers on our leading TEM products
- Perform product demonstrations at customer or NanoPort sites
- Diagnose & resolve product performance problems and customer queries/complaints
- Work with sales representatives on sales calls to give technical and applications assistance in response to customer inquiries
- Assist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our products
- Maintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in TEM and related subjects
- Build trust with our customers and excel in customer service
- Masters Degree in materials science, applied physics or similar (PhD preferred)
- More than 5 years experience in EM related to Materials Science
- Experience in presenting technical materials in written and verbal form
- Good knowledge on EM: Diffraction, Imaging and Spectrometry
- Experience in Thermo Scientific EM, Tecnai/Talos/Titan/Themis/Spectra (TIA, Velox, CEOS, GMS…)
- Customer-facing experience, with the emotional intelligence to understand customer concerns
- Able to connect with and support people optimally with varying levels of technical knowledge and expertise
- Better with some management experience
- Good digital literacy and have an interest for groundbreaking technology
- Willingness to travel extensively (up to 60%)
- Proficient in English
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 90,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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