Application Manager

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes.  IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures,  The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.

Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.

Essential Job Functions and Responsibilities

• Accountable for overseeing the Application Engineering team operations, enhancing workflow efficiency, and maintaining high productivity levels.
• Responsible for overseeing strategic planning and execution to align application engineering initiatives with organizational goals and objectives, ensuring long-term success and innovation.
• Oversee the design, development, and deployment of software applications and systems supporting various business and insurance processes.
• Drives the implementation of new features and functionalities based on business requirements, enhancing the user experience and ensuring seamless integration with existing systems to minimize operational disruptions.
• Fosters a collaborative environment among business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements, providing regular updates on project status and progress.
• Oversee the adoption and integration of cutting-edge technology best practices to significantly enhance operational performance, scalability, and resilience across the organization.
• Provides strategic mentorship and guidance to team members, promoting best practices and fostering a culture of continuous improvement.
• Continuously evaluates, adopts, and implements industry-leading best practices to maintain a competitive edge and drive technological advancements.
• May oversee the assessment and procurement of technology solutions that best meet business requirements.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in information technology, Computer Science, Software Engineering, or a related field.

Experience: Generally, 10+ years of experience in software development and/or application development, including a minimum of 5 years of leadership experience. 

Scope of Job/Qualifications: Typically manages 2 or more reports. Contributes to the development of strategies, performance targets, and policies and procedures. Collaborate with management to understand workforce needs and position the organization as a preferred employer. Accountable for identifying and implementing process improvements to enhance and ensure the efficiency and quality of application services. Exhibits expert proficiency in multiple programming languages, cloud platforms, and modern development frameworks. Offers expert consultancy on the organization's business and technology operations. Responsible for ensuring robust and scalable architectural solutions that align with business objectives.   Exhibits expert analytical and problem-solving skills, with the ability to troubleshoot highly complex software issues.  Demonstrates expert understanding of machine learning concepts and their software engineering implications. Responsible for managing staff performance and coaching, making decisions regarding talent selection, development, and performance management. Plans and ensure that the team meets budget and performance targets.

Business Unit:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.