Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Job Description – Senior ServiceNow Architect / Developer (9–12 Years)Position Overview
We are looking for an experienced ServiceNow Architect/Developer with 9–12 years of hands-on expertise in ServiceNow development, architecture, and platform optimization. The ideal candidate will be responsible for designing scalable solutions, leading development activities, driving integrations, and ensuring adherence to best practices across multiple ServiceNow modules.
Key ResponsibilitiesArchitect and design scalable, enterprise-grade ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
Lead end-to-end development of custom applications and workflows using ServiceNow Studio, Flow Designer, and JavaScript-based scripting.
Design and implement integrations using REST/SOAP APIs, MID Server, and IntegrationHub.
Collaborate with business stakeholders to gather requirements and convert them into technical specifications and solution designs.
Ensure platform governance, security, performance tuning, and compliance with best practices.
Conduct code reviews, guide junior developers, and contribute to the definition of coding and architectural standards.
Stay updated with the latest ServiceNow releases and recommend platform enhancements proactively.
Support platform upgrades, patching activities, and troubleshoot complex issues across modules.
Bachelor’s degree in Software Engineering, Computer Science, or a related field.
9–12 years of proven experience in ServiceNow development and architecture.
Strong hands-on expertise with:
JavaScript, ServiceNow APIs, and data modeling
ACLs, Business Rules, Script Includes, Client Scripts, UI Policies
Extensive experience with ServiceNow integrations (REST, SOAP, JDBC, LDAP, etc.).
Deep knowledge of ServiceNow platform architecture and best practices.
Experience working in Agile, DevOps, and CI/CD environments.
Exposure to GRC, PCI, Network Security, Risk Management, or Cybersecurity.
Experience designing secure and compliant ServiceNow applications.
Previous leadership experience in mentoring, solutioning, or architectural roles.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Orion Innovation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orion Innovation and has not been reviewed or approved by Orion Innovation.
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Wellbeing & Lifestyle Benefits — Orion highlights health and well-being initiatives such as fitness, mindfulness, and flexibility/remote options, reinforced by recognition like Cigna’s Healthy Workforce Designation. Flexibility via hybrid/remote work is positioned as a consistent part of the overall rewards experience.
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Fair & Transparent Compensation — Pay is characterized as moderately satisfactory overall, with pockets where compensation is viewed as fair, particularly for some software engineering and certain U.S. roles. Public snapshots also indicate that competitiveness can be stronger in specific markets and functions.
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Career-Linked Recognition & Rewards — Performance-linked outcomes are implied through mentions that hikes can be good when performance is demonstrated. Learning and development programs are also emphasized as part of the broader value proposition tied to career growth.
Orion Innovation Insights
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What We Do
Orion is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of 6,200+ associates, with engineers in 14 major delivery centers across North America, Europe, Asia Pacific and Latin America. For over 25 years, Orion has been solving complex business problems for our clients. Our transformative business solutions are rooted in digital strategy, experience design, and engineering, empowering our clients to operate with agility at scale. Our mission is to serve as an agile and trusted partner for business transformation initiatives, providing deep emerging technology, experience design, and domain expertise. Our business has more than tripled over the last three years. We have grown aggressively both organically and inorganically, adding new clients, complementary skills, domain expertise, and strengthening our global footprint.
