Generic Job Summary: A brief synopsis of the role; this summary is intended to describe all employees at Vertiv who perform this work.
Provide technical support through customizing submittal documents, and searching, tracking, (Bid Reviews) and processing Power Management sales opportunities (Proposals) that will allow the Vertiv Sales Representatives to close business quickly and supply their customers with the most accurate equipment selections and solutions for their applications, based on plans, specifications, and design condition. Provide support for North Americas and Canada sale team through tracking, documenting, reviewing, and coordinating bid opportunities with the sales representatives and external customers (all bidders/contractors).
Education & Certifications: Please note minimum and preferred requirements for education. This includes degree, specializations and certifications.- Preferable Bachelor’s Degree in Electrical Engineering or Electronics Communication Engineering
- Knows how to read electrical diagrams, and basic knowledge in UPS or Data Center system.
Requirements: Please list all experience required to perform this job. You may note some requirements as preferred.
- 1 year of Electrical Knowledge experience such as basic operation of UPS, batteries, PDU’s
- and monitoring system.
- 1 year of customer service and sales technical support experience
- At least 18 months as Associate Engineer (Technical Support) with the team
- Thorough knowledge of Electrical Diagrams and UPS system
- Knowledgeable in interpreting Electrical drawings and specifications
- Knowledge on Adobe Acrobat Professional and Microsoft Excel and other MS Office applications
- Can communicate clearly using the English language in both written and oral form
- Knowledge on data center operation
- Good analytical and mathematical skills
- Excellent interpersonal and presentation skills
- Can work independently with minimal supervision
- Excellent time management and problem-solving skills
- Demonstrated industry, systems, and process knowledge
- Culturally attuned to customers around the globe
Competencies: Please list all competencies required to perform this job.
- Working in Teams
- Building and Maintaining Relationships
- Communicating Effectively
- Analysis, Solving Problems and Making Decisions
- Customer Focus
- Demonstrate Ethics and Integrity (and Trust)
- Drive and Sense of Urgency
About Us
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Skills Required
- Bachelor's Degree in Electrical Engineering or Electronics Communication Engineering
- 1 year of electrical knowledge experience (basic operation of UPS, batteries, PDUs, monitoring systems)
- 1 year of customer service and sales technical support experience
- At least 18 months as Associate Engineer (Technical Support) with the team
- Thorough knowledge of electrical diagrams and UPS systems
- Ability to interpret electrical drawings and specifications
- Proficiency with Adobe Acrobat Professional, Microsoft Excel and other MS Office applications
- Ability to communicate clearly in English, written and oral
- Knowledge of data center operations
- Good analytical and mathematical skills
- Excellent interpersonal and presentation skills
- Ability to work independently with minimal supervision
- Excellent time management and problem-solving skills
- Demonstrated industry, systems, and process knowledge
- Cultural sensitivity when working with global customers
- Working in teams and building/maintaining relationships
- Customer focus, ethics, integrity, drive and sense of urgency
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
