Application engineer

Posted 20 Days Ago
Be an Early Applicant
Seongnam, Gyeonggi-do, KOR
In-Office
Senior level
Other
The Role
Prepare technically accurate quotations, provide technical sales support and product configuration, respond to customer and sales enquiries, manage order-related issues and complaints, liaise with Product Management, collect customer feedback, and support project-to-service transfers to ensure smooth service lifecycle transitions.
Summary Generated by Built In
Application Engineer (Valmet Flow control Korea)

This request is not intended to replace current open positions, but rather to secure essential talent necessary for the continued growth of the Flow Control Korea business and to prepare for the next generation.

In most global companies, Application Engineers are responsible for quotation-related activities, through which they enhance their technical knowledge and deepen their understanding of company products. Furthermore, this role enables them to gain lots of experience and build a comprehensive understanding of the company’s overall systems. development into a potential sales position would be achievable which supports individual career development as well as the growth of the company.

For Flow Control Korea to sustain and grow its business in the long term, it is essential to establish a structured people management that focuses on developing talent in a phased and systematic manner. Such an approach will have a direct and significant impact on future business growth and competitiveness in our business.

Key Responsibilities

·  Prepare  quotations aligned with technical requirements and expectations, commercial conditions provided by sales, and delivery times confirmed by the factory.
·  Provide technical support and advice to the sales team and customers to sell, and successfully implement product and service solutions that meet customer needs.
·  Respond to enquiries given from the sales organization or customers regarding technical aspects of products and services.
·  Support sales teams and distribution channels by managing complaints and issues affecting customer orders, coordinating as necessary with Sales, Service, Finance, and Operations to resolve order‑related issues.
·  Apply system specifications and formalized solution representations (e.g., flow charts, models) to configure systems that meet customer requirements.
·  Liaise with Product Management to ensure products and services are appropriately modified, configured, and installed according to customer needs.
·  Collect customer comments and feedback to support customer satisfaction assessments.
·  Participate in the project‑to‑service transfer process to ensure a smooth transition into the service lifecycle.

Requirements
    • Engineering graduate (B.E.) preferred
    • More than 5 years of relevant experience(Valve, Flow control and Instrumentation) 
    • Works independently to complete assigned tasks and activities.
    • Resolves day‑to‑day technical sales issues.
    • Work is mainly performed according to defined processes and standardized work methods.
    • Close supervision is provided when necessary.
    • Experience of SFDC, ERP, CAD, other quotation and CRM system preferred.

We Offer

We offer you a challenging and rewarding role where you can make a real impact. You will be part of a skilled, collaborative, and globally connected project team focused on delivering high‑quality automation solutions. Our work environment is international, energetic, and supportive, with opportunities for continuous learning and professional development.

Additional Information

If you are excited to learn more, please contact our HR team.
Apply through our online application form.

When everything works together

Valmet is where the best talent from diverse backgrounds comes together. With 18,000 professionals worldwide, we are the leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. Learn more and apply at www.valmet.com/careers.

Skills Required

  • More than 5 years of relevant experience (Valve, Flow control and Instrumentation)
  • Engineering graduate (B.E.)
  • Experience with SFDC, ERP, CAD, quotation and CRM systems
  • Ability to work independently and complete assigned tasks
  • Ability to resolve day-to-day technical sales issues
  • Familiarity with defined processes and standardized work methods
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The Company
HQ: Espoo
13,000 Employees
Year Founded: 1938

What We Do

Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

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