Assists customers with identifying their technical specifications and determine what documentation is required to incorporate the organization's products into customer applications. Prepares engineering drawings, production specifications and schedules, and contract modifications to ensure that customers' technical requirements are met. Develops application notes that clearly describe how the organization's products should be used in the customers' target application. Develops test applications used for testing modules, including customer-specific components.
Job Description Summary:
To provide customers with technical service and application support to maximize the sales of EFD’s dispensing systems in accordance with agreed targets in China. Offer the excellent and professional technical support to the EFD China Group.
Job Description:
- Work with the application team in China, to support the sales team meet agreed sales budgets and targets.
- Support sales team to do trouble-shooting as requested, provide our customer with an excellent and professional technical service timely.
- Work with application team to develop unique application solution to meet our customer needs and assist market leaders in developing appropriate projects and new applications to grow our business at these focused markets in China.
- Manage EFD product evaluation program under agreed guideline at customer site, prepare and submit proposals by clearly illustrating the EFD products’ benefits based on COO concept.
- Prepare and submit testing report in the format requested to related team members, prepare and submit the monthly report to the Application Manager in the format requested by the 3rd working day of the following month.
- Take necessary business trips and actively participate in sales meetings, trade shows, seminars etc. as requested.
- To submit & maintain all expenses within the company guidelines.
- Participate and take on additional assignments and projects as required.
- Travel Required Estimated 70%
Education and Experience
- Bachelor’s degree or above in Mechanics, Engineering or Electro-mechanics related field.
- A minimum of 3 years industrial technical support or application development experience, specifically in adhesive dispensing industry.
- Technical or engineering background is preferred.
Skills and Abilities
- Integrity, honest; hard working; detail-oriented, team player.
- Self-disciplined; self-motivated and customer-oriented.
- Good command in English both oral and written.
- Good interpersonal and communication skill, Strong computer operation skill.
Skills Required
- Bachelor's degree in Mechanics, Engineering, or Electro-mechanics
- Minimum 3 years industrial technical support or application development experience in adhesive dispensing industry
- Technical or engineering background
- Good command of English, oral and written
- Strong computer operation skills
- Good interpersonal and communication skills
- Ability to prepare engineering drawings, production specifications, and testing reports
- Willingness and ability to travel frequently (estimated 70%)
Nordson Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordson Corporation and has not been reviewed or approved by Nordson Corporation.
-
Retirement Support — The 401(k) features automatic enrollment at 6%, a 50% match on up to 6% of pay, and an additional 3% company contribution for eligible U.S. employees even without employee contributions. Feedback suggests this retirement structure is above what many mid-size manufacturers offer.
-
Leave & Time Off Breadth — Paid holidays and a typical year-end shutdown between Christmas and New Year’s at many U.S. locations expand time off beyond standard PTO. Feedback suggests this shutdown is a distinctive work-life perk, though availability can vary by site or business unit.
-
Wellbeing & Lifestyle Benefits — Volunteer release time and a 3:1 charitable gift-matching program are offered alongside recognition programs, tuition assistance, and community initiatives. Feedback suggests these elements add value beyond core insurance and PTO.
Nordson Corporation Insights
What We Do
Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers. Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met. At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization
.png){kind=logo}
