The Application Engineer II delivers professional services of our Connexo Suite of Applications as part of our Advanced Metering Infrastructure solution to our customers using a structured services delivery project lifecycle to ensure quality in our delivery. While working closely with the technical support team, this role delivers services requested by our customers to enhance their AMI solution functionalities. Ability to travel approximately 10%.
You will report directly to our Software Engineer Manager, and you’ll work out of our Raleigh, NC location on a Hybrid work schedule.
ResponsibilitiesKEY RESPONSIBILITIES
• Works with customer requirements to propose technical solutions
• Acts as primary technical resource that collaborates with the client throughout the project and partners with the customer to develop requirements and propose technical solutions
• Performs customer system integration planning and implementation
• Ensures network equipment meets customer technical specifications
• Ensures software configurations meet customer technical requirements
• Establishes and monitors system performance, recognizing adverse trends and taking necessary preventative and corrective actions during the implementation
• Develop customized tools and scripts to assist in troubleshooting and resolving technical issues in a timely manner with high quality.
• Works closely with the Level 3 support team to resolve complex issues related to device communications and configuration
• Supports creation of standard best practice procedures for technical elements of the system that are effective and repeatable
Additional Skills
• Excellent written and oral communication
• Excellent team player, self-starter with the ability to work unsupervised
• Ability to plan and maintain schedules
• Excellent problem-solving and analytical abilities
• Uses leadership skills to resolve a wide range of issues in creative and practical ways to satisfy the customer’s needs
• Demonstrates good judgment in selecting methods and techniques for solving problems and obtaining solutions
• Broad technical depth in integration and operation of complex systems
• Ability to troubleshoot IP networking issues by using tools such as Wireshark, ping, traceroute and packet analysis.
• Understanding programming logic and the ability to troubleshoot scripts by following code mainly Python, and using SQL queries
YOU MUST HAVE
• 1+ years of experience in customer service or professional services working with customers
• 2+ years of experience in working with solutions involving software applications deployed in Azure
• 2+ years of experience in Core IP Networking (TCP/IP, DNS, IPv4/IPv6, BGP, VPN)
• 2+ years of experience in working with Firewalls, VPNs (IPSec, SSL), Load Balancing
• 2+ years of experience with Oracle or/and MySQL databases, and Microsoft Windows Server
WE VALUE
• Bachelor’s degree in engineering, Computer Science, or Information Systems
• Experience in business process definition and design to meet overall business objectives.
• Experience with Cloud Infrastructure and Software Applications deployed in Azure preferred
• Microsoft SQL Server experience
• Experience with electricity/gas/water metering and/or electric utilities a plus but not required
• Experience with process automation for software applications
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Date Posted
ABOUT HONEYWELL TECHNOLOGIES
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more (https://www.honeywell.com/us/en)
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en)
U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status OR have the ability to obtain an export authorization.
Skills Required
- At least 1 year of experience in customer service or professional services working with customers
- At least 2 years of experience working with software applications deployed in Azure
- At least 2 years of experience with core IP networking, including TCP/IP, DNS, IPv4/IPv6, BGP, and VPN
- At least 2 years of experience with firewalls, IPSec and SSL VPNs, and load balancing
- At least 2 years of experience with Oracle or MySQL databases and Microsoft Windows Server
- Bachelor's degree in engineering, Computer Science, or Information Systems
- Experience in business process definition and design
- Experience with cloud infrastructure and software applications deployed in Azure
- Microsoft SQL Server experience
- Experience with electricity, gas, water metering, or electric utilities
- Experience with process automation for software applications
- Must be a U.S. Person or able to obtain an export authorization
Honeywell Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.
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Retirement Support — Retirement benefits are anchored by a strong 401(k) match with clear vesting and annual funding mechanics. Plan administration and education resources further reinforce long‑term savings support.
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Leave & Time Off Breadth — Time away provisions include company holidays, flexible vacation for many exempt roles, and paid sick time. These policies contribute meaningful breadth beyond base pay.
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Parental & Family Support — Paid parental leave is available to all parents with flexible usage options, and certain family‑building supports are included. Birth mothers can coordinate leave with short‑term disability for extended coverage.
Honeywell Insights
What We Do
Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
