Essential Duties and Responsibilities
1. Develop expertise of power systems automation, and all related SEL products.
2. Help customers apply SEL products through visits, demonstrations, training courses and telephone contact.
3. Provides solutions to a wide variety of increasingly difficult problems. Solutions are increasingly imaginative, thorough, and practical. Independently supports customers for at least two knowledge areas of their specialization field.
4. Contributes to product specifications, application and testing software, and literature.
5. Participates and presents at SEL marketing and sales activities, industry technical meetings, and conferences.
6. Teaches SEL University courses within the power systems automation area.
7. Publishes multiple application guides, notes, template guides, software tools, and/or technical conference papers.
8. Provides assistance on products and applications to engineers, associates, and interns.
9. Regular contributions through customer feedback process, FAQ entries, IMI teams, and improving SELU training material. Identifies WCM initiatives and leads efforts to improve.
10. Follow and apply SEL Values, Principles of Operations, and World-Class Manufacturing principles.
11. Understand. Create. Simplify.
12. Other duties as assigned.
Required Qualifications
- Bachelor’s degree in Electrical Engineering (or equivalent engineering degree)
- Typically 6+ years of experience in power systems automation, and industry practices
- Knowledge on PLC/RTU programming (ladder logic, continuous function charts, structured text)
- Knowledge on communication protocols used on industrial and power systems (Modbus, DNP3, IEC61850, OPC UA, etc)
- Knowledge on Ethernet and serial communication networks
- Ability to write and speak English coherently
- Excellent technical training, speaking, writing, and customer service skills
- Strong communicator. Actively identifies and pursues ways to improve customer experience.
- Experiments to find new solutions and encourages others to do the same.
- Ability to gain the confidence and trust of others easily. Inspires, motivates, and encourages others.
- Ability to successfully carry out tasks, planning, instruction, and leadership
- Models high standards of honesty and integrity
- Ability to learn new skills and assume new responsibilities
- Capable of selecting, applying and teaching principles, theories, and concepts in specialization field.
- Background check results satisfactory to SEL
Top Skills
What We Do
SEL serves the power industry worldwide through the design, manufacture, supply and support of products and services for power system protection, monitoring, control, automation, communications and metering. For more than 30 years, SEL has offered unmatched local technical support, a 10‐year, worldwide warranty and a commitment to making electric power safer, more reliable and more economical.
