Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.
In this role, you will work closely with the Sales team to secure business by providing energy-efficient, tailored solutions for plant room and hydronic systems within the built environment. You will assess customer needs, interpret designs, and offer recommendations to optimize fluid systems. Your expertise in plant room design will help deliver cost-effective solutions.
Additionally, you will support and train the Sales team in product selection and upselling opportunities. Occasional travel across the Brazil will be required for technical discussions, presentations, and meetings.
Key Responsibilities:
Solution-Oriented Technical Expertise:
- Analyze customer requirements and review existing designs to provide optimized, energy-efficient solutions for plant room systems.
- Offer tailored recommendations to customers, ensuring the selected solutions enhance system performance and sustainability.
- Collaborate with the sales team to determine the best fit for Armstrong products and provide clear, actionable recommendations.
Plant Room Design & Optimization:
- Utilize expertise in plant room and hydronic system design to help customers optimize their systems for better efficiency, performance, and cost-effectiveness.
- Review P&ID drawings and system designs to assess potential areas for improvement and suggest energy-efficient solutions.
- Ensure that designs meet customer specifications, sustainability goals, and industry standards as well as promote our best solution in line with our strategic goals
Customer Enquiry & Solution Development:
- Evaluate customer enquiries, interpret technical specifications, and select appropriate Armstrong products to meet the customer’s needs.
- Collaborate with internal teams to develop comprehensive solutions that address customer requirements and optimize fluid handling systems.
- Engage in technical discussions with customers, helping them understand the benefits of the proposed solutions.
Product Selection & Quotation Preparation:
- Select Armstrong products based on technical needs and energy efficiency goals, ensuring the best possible match for the project.
- Prepare accurate proposals using Armstrong's product selection tools and ensure they meet business and customer requirements.
- Provide clear documentation and articulate the value of selected products to customers.
Strategic Collaboration & Support:
- Work closely with the sales team to ensure alignment between technical solutions and customer goals, contributing to successful project outcomes.
- Actively participate in internal meetings to review project progress, provide technical insights, and support sales efforts in closing deals.
- Act as gatekeeper to the company sales process ensuring all incoming information is provided by the external sales team (drawings, specification, POMA) and ensure solution development and peer review meetings are undertaken as defined.
Customer Engagement & Site Visits:
- Visit customer sites to evaluate plant room designs, offer on-site technical guidance, and ensure that Armstrong’s solutions align with customer needs.
- Provide technical presentations and product demonstrations to ensure customers fully understand the benefits and applications of Armstrong’s solutions.
- Undertake ride-along visits with the external sales team to help in delivery of our value proposition, energy analysis documentation and to cover off any technical queries that may occur
Order Triage & Verification:
- Manage order triage once an order is received, ensuring compliance with submittal and purchase order requirements.
- Perform commercial verification, ensuring all orders meet the necessary documentation and are processed accurately.
Continuous Improvement & Knowledge Sharing:
- Stay up to date with industry trends and new technologies to continuously improve plant room design processes and solutions.
- Share technical knowledge with team members, providing guidance and training on best practices for energy-efficient solutions.
What We’re Looking For
To thrive in this role, you should bring:
Education and Experience
- University degree in Mechanical Engineering
- 3 - 5 years’ experience in a customer-oriented technical team or internal sales role.
- Experience in plant room design, fluid handling systems, or HVAC systems is preferred
- Customer-facing experience with a technically competent understanding of HVAC systems and solutions.
- Practical experience in evaluating and designing energy-efficient plant room systems for diverse applications.
- Fluent English, written and spoken
Technical Skills
- Proficient in reading and interpreting P&ID/Schematic drawings, system designs, and technical specifications.
- Familiarity with energy-efficient design principles and fluid handling systems.
- Experience in Microsoft Office Suite, AutoCAD, Product Selection Tool, and CRM
- Experience in designing complex HVAC system solutions, auditing and optimizing plant rooms.
Soft Skills
- Strong problem-solving and analytical skills with a solution-oriented approach.
- Excellent communication and interpersonal skills to engage effectively with clients, sales teams, and internal stakeholders.
- Adaptable with ability to work independently and as part of a collaborative team in a fast-paced environment.
- High attention to detail, with a focus on delivering high-quality solutions that meet customer expectations.
- Self-motivated, proactive, and committed to continuous professional development and learning.
- Willingness to travel to customer sites as needed for site evaluations and meetings.
Why Armstrong Fluid Technology?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.
Skills Required
- University degree in Mechanical Engineering
- 3 - 5 years' experience in a customer-oriented technical team or internal sales role
- Experience in plant room design, fluid handling systems, or HVAC systems
- Customer-facing experience with technically competent understanding of HVAC systems and solutions
- Practical experience evaluating and designing energy-efficient plant room systems
- Fluent English, written and spoken
- Proficient in reading and interpreting P&ID/Schematic drawings, system designs, and technical specifications
- Familiarity with energy-efficient design principles and fluid handling systems
- Experience in Microsoft Office Suite, AutoCAD, Product Selection Tool, and CRM
- Experience designing complex HVAC system solutions, auditing and optimizing plant rooms
- Strong problem-solving and analytical skills with a solution-oriented approach
- Excellent communication and interpersonal skills
- Willingness to travel to customer sites across Brazil for site evaluations and meetings
What We Do
Armstrong Fluid Technology is a global leader and innovator in the design, engineering, and manufacturing of intelligent fluid-flow equipment, control solutions, and optimization technologies. Focusing on HVAC, plumbing, and fire safety applications, the company provides energy-efficient and cost-effective solutions and performance management services to building and facility professionals worldwide, leveraging edge computing, IoT, and machine learning to optimize building mechanical systems.
