Position Summary:
The CPQ (Configure, Price & Quote) Specialist will be responsible for management, development and support of the Quote to Order applications. This include current applications such as Configure One and Oracle Configurator and any future applications supporting the Quote to Order processes. The CPQ specialist is also contributing to the creation of a seamless environment that integrate Oracle Sales Cloud and ERP.
As part of the responsibilities, the specialist will also coordinate and lead the group’s communication of new releases to the extended users community, thus ensuring good customer satisfaction and high adoption rates.
Key Duties
- Perform hands-on technical design, solution architectures, architecture roadmaps, prototyping and proof-of-concepts, and development tasks as required in support of current and new projects
- Act as a liaison between Technical team, Functional team, Business Functions, and System Integrators to drive configurator enhancements
- Contributes into creating Functional Requirement Documentation
- Analyze production configuration issues and resolve any functional gaps in Configure One / Revalize
- Generate and maintain documentation for changes made to Configure One / Revalize. Assist in the review of documentation created by team members to ensure it is understood, accurate and follows current documentation standards
- Collaborate with the Project Management Office to estimate the delivery timelines, estimate resourcing needs, and identify risks & issues upfront
- Coordinate with onshore/offshore teams alike, manage task assignments within the team, and take ownership of deliverables
- Keep on top of tracking assigned tasks/deliverables, risks & issues and report to Management as needed
- Monitor and drive issues to resolution
- Participate in validation/testing and release activities as needed
- Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance
- Regulation is managed and performed in full compliance with the Company ITC certification program
- Communicate and distribute all system upgrades and support users’ community with timely adoption and system up taking
School Background / Working Seniority
- 3 years experience operating with CPQ software, Revalize/ Configure One is a plus
- International experience is a plus
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IT Bachelors Degree or equivalent
Basic Skills
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Good command of English
Technical / Functional skills
- Exposure to Product Configurator and Quote-to-Order applications Configure One / Revalize
- Exposure to Oracle Sales Cloud / various CRM or ERP
- Analytical, and Problem-solving skills are required
- Excellent Communication and Teamwork skills
- Good command of system documentation and technical training write upps
- Process Discipline and Documentation skills essential
- Knowledge of ITIL v3 an advantage
- Ready to move beyond own area of comfort
- Excellent problem diagnosis and analytical skills
- Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES:
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS:
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Skills Required
- At least 3 years of experience operating CPQ software
- Experience with Configure One or Revalize
- IT Bachelor's degree or equivalent
- Exposure to product configurator and Quote-to-Order applications
- Exposure to Oracle Sales Cloud, CRM, or ERP systems
- Analytical, problem-solving, communication, and teamwork skills
- System documentation and technical training writing skills
- Process discipline and documentation skills
- Good command of English
- International experience
- Knowledge of ITIL v3
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
