Application Consultant

Reposted 5 Days Ago
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Guadalupe, Gustavo A. Madero, Ciudad de México
In-Office
Entry level
Industrial • Manufacturing
The Role
The Application Consultant will manage application integration into the CIAM platform, provide support, collaborate with stakeholders, handle incidents, and maintain documentation.
Summary Generated by Built In
We offer:

We offer: 

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Move on together: Standardized and documented feedback process with international career opportunities and individual development offers  

Vibrant community: Regular company events and professional workshop formats with opportunities for internal networking 

A state-of-the-art IT organization: modern IT equipment & mobile devices, international teams, multi-cloud strategy (Azure & GCP), Agile methods  

Our basics: Flexible working hours, part-time models, opportunity for regular mobile working, employer-funded company pension scheme, opportunity for deferred compensation with employer subsidy 

Tasks and Qualifications:Tasks and Qualifications:

What you will do in this role:

  • Application Management:
  • Manage the integration of external facing applications into the CIAM platform and ensure all important points are considered during the process.
  • Provide continuous support during the lifecycle of applications by advising them with your technical expertise and knowledge in terms of CIAM related topics.
  • Stakeholder Collaboration: Work closely with business users and other IT teams to understand and evaluate requirements, analyze business processes, and provide technical guidance.
  • Maintenance and support: Regularly system monitoring to take care about the operational aspects of the CIAM platform and be in close contact with other supporting IT teams.
  • Incident & Problem Management: Act as a primary point of contact for application or user related incidents, leading troubleshooting efforts, coordinating with support teams, and ensuring timely resolution.
  • Documentation & Reporting: Maintain comprehensive documentation for applications and users, including configurations, processes, and support procedures.

What we are looking for:

  • You have completed an apprenticeship or degree in IT
  • Your independent, analytical, structured working style, high willingness to perform and take initiative, as well as your enjoyment in solving our customers' problems, distinguish you
  • You demonstrate a high willingness for continuous personal development
  • You are empathetic and responsive to the needs of others
  • You are interested in other people, communicate confidently in English in an international environment

#LI-AM3

Top Skills

Agile Methods
Azure
Ciam
GCP
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The Company
Hessen
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.

We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.

Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.

With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.

Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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