I’m Irmantas Petrauskas, leading the Service Order Management and Activation team, which focuses on building next-generation service orchestration across Telia’s footprint.
Right now, we’re looking for a passionate and visionary Application Architect to join our journey, with a focus on Service Order Management (SOM). This role is key to designing the systems that power seamless service delivery across mobile, fixed, and converged networks.
Whether you're based in the Nordics, the Baltics, or beyond, if you have a deep understanding of telecommunications services and OSS applications, along with a passion for architecture, we want to hear from you.
What you’ll do
You will be responsible for shaping the application architecture for Service Order Management, ensuring consistent design and effective collaboration across teams, domains, and vendors.
Define and maintain the application and service architecture for Service Order Management.
Lead solution design across initiatives, ensuring alignment with enterprise architecture and TM Forum standards.
Analyze requirements for new capabilities and create high- and low-level design documentation.
Apply security-by-design principles and ensure compliance with architectural governance.
Collaborate with BSS, NSO, Inventory, SIM management, and external vendors to ensure quality and performance across the SOM ecosystem.
What will help you thrive in this role:
You are a forward-thinking and collaborative problem solver who is comfortable working across technical domains, teams, and vendors. You understand how architecture decisions influence service delivery and customer experience, and you can balance the bigger picture with attention to technical detail.
Experience in OSS architecture, particularly Service Order Management, service orchestration, Inventory, or SIM/eSIM lifecycle management.
Understanding of catalog-driven orchestration and how SOM integrates with other BSS and OSS domains.
Experience with requirements analysis and high- and low-level solution design.
Knowledge of TM Forum standards and Open APIs.
Knowledge of microservices, REST APIs, Kubernetes, CI/CD, cloud-native platforms, and automation.
Strong collaboration and communication skills, with the ability to work effectively in an international agile environment.
It is an advantage if you also have knowledge of:
Leading architecture work across complex transformation initiatives.
SAFe or other agile ways of working.
Working with major telecommunications technology vendors.
Join us to shape smarter living for people, businesses, and the planet
At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world. Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.
What we offer
When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.
For Lithuanian candidates only: monthly salary range for this position: 4,300–6,400 Eur (gross) + annual performance. Although it may vary depending on your skills and experience.
Ready to make better happen?
We look forward to receiving your application by 2026-08-20. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!
If you’re selected for the next stage, you’ll be contacted by our Hiring Manager/Talent Acquisition Partner. Background and reference checks will be part of the process.
Equal opportunities
At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.
Join us and let’s make better happen - together!
Skills Required
- Experience in OSS architecture, particularly Service Order Management, service orchestration, Inventory, or SIM/eSIM lifecycle management.
- Understanding of catalog-driven orchestration and integration between SOM and BSS/OSS domains.
- Experience with requirements analysis and producing high- and low-level solution designs.
- Knowledge of TM Forum standards and Open APIs.
- Knowledge and hands-on experience with microservices, REST APIs, Kubernetes, CI/CD, and cloud-native platforms.
- Experience applying security-by-design principles and ensuring architectural governance compliance.
- Strong collaboration and communication skills; ability to work in an international agile environment.
- Experience leading architecture work across complex transformation initiatives.
- Familiarity with SAFe or other agile frameworks.
- Experience working with major telecommunications technology vendors.
What We Do
Our 15 000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. With a strong connectivity base, we’re the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 - on their terms. Our goal is to make Telia better for customers, employees, owners and societies in the Nordics and the Baltics.
