Jobs at Telia

Advise customers on Microsoft 365 adoption, administration, licensing, service management, and security improvements. Deliver capability reviews, presentations, webinars, and hands-on workshops covering Teams, Exchange Online, SharePoint, OneDrive, Defender, Intune, MFA, and Conditional Access. Translate technical capabilities into business value, coordinate with technical and commercial teams, and support Microsoft campaigns and customer events. Lithuanian fluency and professional English proficiency are required; Microsoft certifications are preferred.

Lead technical direction for a Digital Services & Channels platform: design and evolve scalable, resilient distributed backend systems, improve reliability/observability/security, resolve production/performance issues, reduce technical debt, mentor engineers, and partner with product and engineering managers to balance sustainability with delivery.

Lead technology strategy and execution for eCommerce and customer engagement platforms (CMS, eShop, CDP). Drive platform consolidation, vendor management, reliability, security, cost efficiency, and cross-functional delivery while fostering experimentation and continuous improvement.

Provide day-to-day functional support and minor developments for SAP VIM in S/4HANA across Nordic countries. Troubleshoot incidents, monitor jobs, resolve tickets, perform RCA, translate business needs into functional specs, configure systems, execute UT/SIT, and support larger projects including UAT and end-user training.

Design, build and deploy data science and AI solutions—focusing on generative and agentic AI. Implement predictive models, LLM-based agents, RAG workflows, and vector DBs; ensure secure, scalable production lifecycle and collaborate with business, data engineering and product teams to deliver high-value use cases.

Evolve and maintain scalable GraphQL services and customer-facing web apps across web, mobile, Smart TV and set-top devices. Drive schema design, API evolution, performance and developer experience. Collaborate with backend, design and product teams, contribute to architecture, code reviews, mentoring, testing, and CI/CD practices.

Manage a portfolio of approximately 80 existing B2B customers across Southern Sweden. Build long-term relationships, drive upselling, cross-selling, renewals, and new opportunities, and take commercial ownership of customer retention and growth. Develop account plans and business cases, lead decision-maker meetings, represent Telia’s technology portfolio, manage opportunities in Salesforce, collaborate with specialists, and achieve sales and customer satisfaction targets.

Design and lead secure, scalable endpoint architecture across Windows, macOS, mobile, and virtual platforms. Develop standards, integration patterns, and enterprise endpoint strategies while advising IT, security, and business stakeholders. Guide engineering teams, ensure architectural alignment, and apply expertise in Intune, SCCM, Group Policy, identity, certificates, device compliance, automation, and modern workplace technologies across complex enterprise environments.

Design, scale, and operate AWS cloud infrastructure for a Pay TV ecosystem. Build CI/CD pipelines and infrastructure as code, manage ECS, EKS, and Lambda platforms, and implement observability, security, networking, high availability, disaster recovery, and cost optimization. Collaborate with engineering teams, promote platform standards and developer autonomy, mentor colleagues, document practices, and explore AI-assisted development tools.

Develop and maintain complex frontend-focused web clients for Telia ACE, emphasizing real-time communication, security, automation, observability, and deployment. Collaborate within Scrum teams with architects, site reliability engineers, and stakeholders. Contribute to agile process improvements and long-term product development using modern web technologies and DevSecOps practices.

Own and grow the IT solutions portfolio (M365, office management, VSS), develop pricing and go-to-market strategies, build commercial tools, analyze customer accounts to identify upsell/cross-sell opportunities, and align sales, product, and IT for portfolio performance and value delivery.

Supports an executive leader and leadership team while contributing to strategic projects across Telia Sweden. Responsibilities include coordinating leadership meetings, preparing materials, tracking priorities and action items, and gaining exposure to multiple business areas. The 12-month trainee program provides permanent employment from the start and transitions into a future internal role. Candidates should be early-career professionals with a relevant master’s degree, strong analytical and communication skills, and fluency in Swedish and English.

Operate, maintain, secure, and develop mobile Voice Core services in Finland, including VoLTE, VoNR, and Voice Interconnect. Improve service quality through automation, testing, upgrades, and modernization. Troubleshoot incidents, customer complaints, signaling flows, and complex service issues while conducting root-cause investigations and participating in on-call support. Collaborate with vendors, architects, developers, operations teams, and customer-facing stakeholders across Telia’s telecom network environment.

Manage and optimize B2X e-shop content: upload and optimize items, improve CMS and content processes, apply SEO and generative-AI/UX best practices, analyze performance with GA4, and collaborate with commerce, marketing, CX and CRO teams to boost conversions and sales.

Design and maintain application and service architecture for Service Order Management across mobile, fixed, and converged networks. Lead solution design aligned with enterprise architecture and TM Forum standards, analyze requirements, create high- and low-level designs, apply security-by-design, and collaborate with BSS, OSS, inventory, SIM management, and vendor teams.

Design and maintain application architecture for Service Order Management (SOM). Lead solution design aligned with enterprise architecture and TM Forum standards, produce high- and low-level designs, apply security-by-design, and collaborate with BSS/OSS domains, vendors, and teams to ensure performance and quality across the SOM ecosystem.

Conduct corporate credit assessments, counterparty reviews, financial analysis, and independent credit decisions. Advise stakeholders on credit risk, provide recommendations, and support the development of credit processes, governance, and risk management practices. The role requires strong judgment, communication, ownership, and fluency in Swedish and English, with at least five years of experience in credit analysis within a regulated financial institution.

Supports B2B sales leaders through recurring and exploratory reporting, analytics, forecasting, CRM dashboards, and performance monitoring. Develops forward-looking sales metrics and models, translates business needs into actionable insights and reporting requirements, and drives continuous improvement across the sales organization. Requires collaboration, stakeholder management, business understanding, analytical ability, Salesforce or Qlik expertise, Swedish and English fluency, and experience with B2B sales controlling and executive reporting.

Own and grow the B2B business internet portfolio (fiber, DSL, MBB, FWA, Wi‑Fi). Develop pricing, sales structures, and commercial tools; analyze accounts for upsell/cross-sell; collaborate with sales and product teams; monitor fiber planning and drive portfolio process improvements to maximize customer value.

Support Face-to-Face and Public B2B segments through deep account-level analytics, uncovering cross-sell/upsell opportunities, developing tactical sales activities and campaigns, and partnering with sales leadership to drive execution and revenue goals across 3,000+ accounts.