Jobs at Telia

The SAP Technical Specialist supports SAP technical operations, focusing on Basis, ILM, and ALM activities. Responsibilities include system monitoring, incident resolution, support of change management, and collaboration with various teams for system stability and compliance.

The role requires managing SAP security, roles, and authorizations, ensuring compliance and governance while collaborating with various teams in both on-premise and cloud SAP environments.

Provide day-to-day operational support and minor enhancements for SAP integrations (PO, CPI, BODS). Monitor message processing, handle incidents, perform root cause analysis, support change/release management and testing, maintain documentation, and collaborate with functional teams. Participate in on-call rotas and continuous improvement activities.

Lead a 10-person learning and development team for customer service and sales channels. Strengthen onboarding, upskilling, competency frameworks, KPIs, and data-driven evaluation of training. Collaborate with business leaders, run internal learning events, and continuously refine programs to improve performance and reduce frontline turnover.

Lead the B2B digital and online experience team (Product Managers, UX/UI) to define channel strategy, harmonize e-sales and e-support, use AI and analytics for insight-driven decisions, collaborate across IT, Customer Ops and partners, and deliver simplified, measurable customer outcomes.

Own end-to-end commercial performance and P&L for Hardware & Mobile-as-a-Service. Define pricing, discounts, forecasting, sales targets and go-to-market strategy. Collaborate with Product, Sales, Pricing, Marketing and Finance to create value propositions, drive profitable growth, and ensure execution across private and public B2B customers.

Design, plan, install, configure, administer and troubleshoot complex LAN/WAN and security solutions for large customers, collaborate across networking, security and hybrid IT domains, and maintain close customer relationships during project deliveries.

Support forecasting, monthly management reporting, and performance management. Control expenses, analyze working capital (AR/AP/inventory), prepare Group reporting, budgets and forecasts, present results, and drive finance process improvement and automation while partnering with business managers for financial guidance.

Design, build, and optimize AWS infrastructure and CI/CD pipelines for a multi-account Pay TV cloud platform. Implement IaC (Terraform/CDK/CloudFormation), manage ECS/Fargate, EKS, and Lambda, and improve observability, security, resilience, and cost efficiency while collaborating across teams.

Responsible for managing SAP security, roles and authorizations across on-premise and cloud environments, ensuring secure user access and compliance. Collaborate with various teams to support access management, governance, and incident resolution.

Lead Telia's B2B customer lifecycle strategy and a cross-functional team to drive onboarding, engagement, retention, upsell/cross-sell and win-back. Partner with Product, Marketing, Sales and Data to turn customer insight into lifecycle programs, targeted communications, and data-driven activation that improve customer experience, retention, profitability and growth. Coach and develop a high-performing, inclusive team while balancing strategic direction and operational delivery.

As a Lead DevOps Engineer, guide the team and manage cloud infrastructure, CI/CD pipelines, and DevSecOps practices while fostering collaboration and growth.

Lead end-to-end telco network architecture across mobile (4G/5G), IP, transport, core, cloud-native and infrastructure domains. Own architecture development, ensure security, resilience, and alignment with principles. Guide stakeholders and delivery teams through technical decisions and trade-offs, and drive measurable improvements in performance, robustness, and operational efficiency. Fluency in English and Norwegian required.

Design, evolve, and operate Atlassian-based collaboration platforms (Jira, Confluence, SharePoint). Consult stakeholders, lead and mentor teams, design integrations and CI/CD, troubleshoot complex issues, and guide adoption of AI capabilities and platform best practices.

Lead analysis of Telia's wholesale business, identify growth and operational improvements, run strategic cross-functional projects, produce data-driven recommendations, and influence senior stakeholders while ensuring regulatory alignment.

Senior DevOps Engineer to design and build scalable ServiceNow solutions, develop integrations and automation, consult stakeholders, lead and mentor junior engineers, troubleshoot complex issues, and apply Agile and ITIL practices.

Design, build, and harden SOC platforms and automation. Engineer and operate SIEM/EDR/XDR/SOAR, automate SOC workflows, provision hardened private-cloud environments, develop detections, and improve log pipelines and integrations.

Lead and grow Telia Wholesale’s Swedish operator sales: manage a ~10-person team across account management, service quality and channel development; work with product teams, drive commercial strategy and customer relationships, and deliver sales performance during organizational transformation.

Act as a trusted HR advisor to leaders, driving organizational development, talent and performance management, workforce planning, employee relations, and change initiatives. Coach leaders, facilitate talent reviews and succession planning, ensure compliant people practices, and collaborate with People & Culture experts to deliver strategic people solutions across the organization.

Lead technical direction for a Digital Services & Channels platform: design and evolve scalable, resilient distributed backend systems, improve reliability/observability/security, resolve production/performance issues, reduce technical debt, mentor engineers, and partner with product and engineering managers to balance sustainability with delivery.