Application Analyst – Grand Central/Prelude (Tempo)

Welcome to Ovation Healthcare!

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.

Summary:

The Application Analyst – Epic Grand Central/Prelude provides technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization's needs. Working under moderate supervision, this role gathers, analyzes and evaluates user needs, and implements, optimizes, supports, and troubleshoots clinical and/or business applications.

• Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization's clinical and business needs when building and implementing the system.

• Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions as well as involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.

• Understands and translates the business/clinical functionality into system configuration and workflow.

• Prepares and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.

• Documents test results, design, change control, system problems, and internal procedures according to departmental standards.

• Provides technical application support, triage, and troubleshooting for complex applications as well as monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.

• Maintains knowledge of new technical concepts and solutions and their application to healthcare.

• Assists with implementation and support of third-party systems.

• Provides the necessary experience and knowledge to ensure ALL aspects of the application integrate with the other cross-functional applications utilized by the organization.

• Experience with key concepts of "eligibility", "payer/plan mapping" or "insurance coordination".

• Performs other duties as reasonably required or assigned.