Primary Responsibilities
- Collaborate with business partners and Technology Strategy teams to understand and refine requirements.
- Create and enhance Functional and Technical Design Documents.
- Identify and recommend solutions that leverage base products (COTS) over customizations.
- Develop and implement Requirements Traceability to ensure complete testing coverage.
- Provide production support and incident remediation, including on-call support.
- Flex between project work, incident management, and support tasks.
- Communicate effectively across teams and stakeholders.
- Align work with Technology Organization goals and governance processes.
Requirements
- Bachelor’s degree in MIS, Computer Science, or related field.
- 2-4 years of related experience
Preferences
- Experience with Agile delivery (Kanban, Scrum).
- Exposure to ITIL processes.
- Familiarity with utility or financial sectors.
- Experience with large-scale project development and application support.
- Experience with RPA tools, BizTalk, Maximo, WebSphere, and DevOps tools.
Skills and Competencies
- Working knowledge of SDLC, traceability matrices, and business analyst methodologies.
- Strong analytical and problem-solving skills.
- Ability to prioritize and manage multiple tasks.
- Excellent communication and interpersonal skills.
- Customer-focused mindset and ability to build relationships.
- Technical proficiency in SQL, .NET, Java, Python, and other relevant languages and frameworks.
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Skills Required
- Bachelor's degree in MIS, Computer Science, or related field
- 2-4 years of related experience
What We Do
Southern Company Services, Inc., headquartered in Birmingham, Alabama, is the shared services division of Southern Company.
