App Dev & Support Engineer II

Reposted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Information Technology
The Role
The role involves providing L2/L3 support for Oracle Fusion HCM Cloud, performing issue analysis, root cause analysis, and collaborating on technical solutions. Candidates should have 4-6 years of experience with HCM functions and design custom reports using various tools and methodologies alongside compliance with enterprise standards.
Summary Generated by Built In

Oracle Fusion HCM Cloud, HCM Modules(HCM/Absence/Talent/Helpdesk), Extract, Redwood, OTBI, BI Publisher, HDL/HSDL, ADP, ERP, Integrations, AI Studio.


  • Eligibility : 4 to 6 years of hands-on experience supporting Oracle Fusion HCM Cloud.
  • Provide L2/L3 production support, including:
  • Issue analysis and resolution
  • Root cause analysis
  • SR, Change, and release management support with documentation

  • Functional proficiency in Oracle Fusion HCM modules, including one or more of:
  • Core HR
  • Security
  • Absence
  • Talent Management
  • Helpdesk

  • Excellent Technical hands-on experience to Design, build, and support custom reports and extracts using:
  • OTBI
  • BI Publisher
  • HCM Extracts
  • Fast Formula
  • Personalization /Redwood
  • Third-party systems such as ADP and Oracle ERP
  • Perform data loads and conversions using HDL and HSDL.
  • Collaborate with functional consultants to analyze business requirements and define technical solutions.
  • Prepare technical design documents, effort estimates, and delivery plans.
  • Work closely with Oracle Support on production issues, product bugs, and patches.
  • Support Oracle quarterly releases and production validation activities.
  • Ensure compliance with enterprise standards, security policies(SOX), and best practices.
  • Solves complex technical and functional issues independently.
  • Applies sound judgment by reviewing multiple sources of information.
  • Takes a proactive approach to improving existing solutions and processes.
  • Delivers stable, scalable, and sustainable technical solutions.

Problem Solving

  • Solves complex technical and functional issues independently.
  • Applies sound judgment by reviewing multiple sources of information.
  • Takes a proactive approach to improving existing solutions and processes.
  • Delivers stable, scalable, and sustainable technical solutions.

About Us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the Team

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Skills Required

  • 4 to 6 years of hands-on experience supporting Oracle Fusion HCM Cloud
  • Functional proficiency in Oracle Fusion HCM modules
  • Excellent technical hands-on experience to design and support custom reports
  • Collaboration with functional consultants

Conduent Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.

  • Healthcare Strength Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
  • Leave & Time Off Breadth Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
  • Wellbeing & Lifestyle Benefits Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.

Conduent Insights

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The Company
Abilene, TX
29,452 Employees
Year Founded: 2017

What We Do

Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.

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