At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.
About the Role:
We’re looking for a technically strong and curious individual to join our team as a Technical Product Owner working on API Hub. In this role, you’ll partner closely with engineers, Product Managers, and UX designers to help deliver world-class developer experiences.
This is an ideal opportunity for someone with a background in software engineering, QA, or systems engineering who’s excited to grow into a Product Owner role—or who already has some experience and wants to deepen it. You’ll work on both SaaS and On-Premise products, and help drive the direction of tools trusted by thousands of API teams around the world.
If you’re passionate about developer experience, API design, and building products that delight engineers—you’ll thrive here.
Key Responsibilities:
- Work closely with the Product Manager to refine and prioritize the backlog based on technical feasibility, customer needs, and business value.
- Own the day-to-day product development process, translating product strategy into actionable work for engineering teams: writing user stories, defining acceptance criteria, and supporting sprint planning and reviews.
- Collaborate with engineering teams to ensure high-quality, well-tested releases for both SaaS and on-prem environments.
- Act as a bridge between technical teams and stakeholders, ensuring alignment and clarity on product direction.
- Collaborate with technical writers to ensure all new features, APIs, and updates are well-documented for external users.
- Contribute to go-to-market readiness by supporting release notes, customer communications, and internal/external training contentGather feedback from users, support teams, and internal stakeholders to continuously improve the product.
Requirements:
- 2+ years of experience in a software engineering, QA, DevOps, or technical product role.
- Experience working with or developing SaaS and/or On-Premise software products.
- Strong technical understanding of APIs including how they are designed, tested, released, supported and consumed.
- Familiarity with agile development practices and tools (e.g., Jira, Confluence, Productboard).
- Excellent written and verbal communication skills, especially when working across technical and non-technical stakeholders.
- A passion for building developer-facing tools and improving the developer experience.
- Ability to liaise with cross-functional teams including engineering, documentation, sales, support, and marketing.
Nice to Have:
- Some experience as a Product Owner, Product Manager, or similar role in a software environment.
- Prior experience working in developer tooling, documentation platforms, or API lifecycle products.
- Familiarity with CI/CD pipelines and DevOps practices.
- Knowledge of enterprise deployment scenarios and customer IT environments.
- Understanding of Kubernetes and containerized deployment practices
Why Join Us?
- Work with a talented, mission-driven team of engineers, PMs, and designers.
- Help shape products used by millions of developers worldwide.
- Make an impact in a space that deeply values technical excellence and user empathy.
- Grow your skills in product ownership while staying close to the code.
"SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious."
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What We Do
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality.
SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves.
Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.
With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
Why Work With Us
SmartBear is revolutionizing software quality not just for our customers, but for our customers’ customers. With quality at the heart of everything we do, we actively support and train new teammates, fostering growth through development and internal promotions. Our culture is open, fun, and welcoming, empowering all experience levels to thrive.
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Employees engage in a combination of remote and on-site work.
SmartBear supports flexible work arrangements, balancing home and work life uniquely for each employee. We offer In-Office, Hybrid, and Fully Remote options, recognizing the value of both in-person collaboration and personal flexibility for our team.
