We are looking for an experienced API Account Manager The Balkans to join our international B2B brand , develop our business and make the travel world better together!
Responsibilities:- Actively promote our new international project;
- Expand and consolidate presence in the assigned territory;
- Maintain and develop our relationship with signed API and Retail partners in order to increase their performance;
- Maximize and develop API deals with the potential and existing partners;
- Follow-up with existing and new partners in order to provide system training;
- Collaborate with the sales team to identify and grow opportunities within the territory;
- Product presentations & networking;
- Position the brand within the travel trade;
- Payments control;
- Provide market & competitive environment analysis;
- Provide comprehensive reporting.
- Relevant experience. Ideally, 2-5 years experience in the travel industry. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the client to manage technical problem; analysis of performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
- Location. We are looking for a person based in Romania, Greece or Serbia;
- Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team player, used to data-driven decision-making;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Languages knowledge. Fluent in Romanian/Greek/Serbian and English, other languages as a plus;
- Readiness for business trips. 20 – 30% of working time might be required for market visits.
- Competitive salary;
- Career growth opportunities and a corporate culture that encourages professional development;
- Complex and innovative product;
- Ambitious team of professionals;
- Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
- Corporate discounts on hotels and other services.
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What We Do
RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals.
We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 180 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 67 000 properties contracted directly. This allows us to provide our clients located in over 190 source markets with more than 2 000 000 properties all over the world.
Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.
Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents.
We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work.
Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.
