AP Resolution Consultant - Hybrid - Vernon Hills, IL

Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. We are seeking a highly skilled and experienced AP Resolution Consultant to join our finance team. As an AP Resolution Consultant, you will be responsible for managing and resolving complex accounts payable disputes and discrepancies in a timely and efficient manner as well as mentoring and coaching new coworkers. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution, strengthening client relationships, and optimizing the overall financial health of our organization.
What you will do:
* Collaborate with various departments, including sales, customer service, and procurement, treasury, legal and accounting to identify and gather key performance indicators and supporting documentation
* Identify and resolve complex tasks associated related to invoice discrepancies which require escalation
* Conduct thorough root cause analysis of recurring disputes to identify underlying issues or process inefficiencies
* Develop strategies and recommendations to prevent future disputes and improve overall accounts payable process efficiency
* Engage in clear and professional communication with both internal and external stakeholders. This includes but is not limited to suppliers and key
* Maintain comprehensive records of all dispute-related activities, communications, and resolutions. Generate regular reports on dispute trends, aging, and resolution status for management review
* Continuously evaluate the dispute resolution process and identify opportunities for enhancement.
* Suggest and implement improvements to streamline workflows and enhance productivity
* Collaborate with other AP teams/coworkers to provide insights on unresolved disputes that may impact the payables process
* Ensure compliance with company policies, accounting standards, and regulatory requirements during the dispute resolution process
* Adhere to internal controls and maintain a high level of data accuracy and integrity
* Provide mentorship and support to junior team members, sharing knowledge and best practices to improve the overall performance
* Manage high risk and top tier suppliers based on spend analysis. This includes but is not limited to vendors which have unique payment procedures
* Perform vendor specific needs based on contractual obligations. This includes tasks such as vendor reconciliations, auditing activities and indirect spend analysis
What we expect of you:
* Bachelor's Degree in Finance, Accounting, or related field and 1 year of relevant AP, Credit, Accounting OR Finance experience OR 5 years of relevant AP, Credit, Accounting or Finance experience OR 5 years of CDW experience
* Proven experience in an accounts payable role, preferably with Fortune 200 organization
* Ability to work independently, manage multiple priorities, and meet deadlines
* Detail-oriented mindset with excellent organizational and problem-solving abilities
* Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and internal stakeholders
* Enterprise ERP Systems experience preferred Pay range: $53,000 - $ 89,900, depending on experience and skill set Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).