AOG Desk Coordinator

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in Bahrain
Remote
Junior
Logistics • Transportation
The Role
The AOG Desk Coordinator is responsible for managing AOG shipments, customer relationships, and operational tasks, ensuring efficient service and coordination in a fast-paced environment.
Summary Generated by Built In

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Key Responsibilities

  • Customer Relationship
  • Manage administrative and operational matters for the Airfreight department
  • Oversee daily coordination of Aircraft on Ground (AOG) shipments
  • Develop customer relationships and service key accounts per contracts and SOPs
  • Ensure 24/7 responsiveness, courtesy, and efficiency during assigned shifts
     

Documentation & Transportation 

  • Process, coordinate, and document all customer requirements
  • Monitor and update AOG shipping movements
  • Perform and coordinate transport management tasks
     

Customs

  • Coordinate with clearance staff to ensure timely delivery of shipments
     

Preferred Qualifications

  • Bachelor’s degree in international Logistics or equivalent
  • IATA/DG certification
  • Experience handling Aero parts, especially AOG shipments
  • Excellent spoken and written English
  • Strong decision-making, problem-solving, and time management skills
  • Ability to work under pressure, multitask, and maintain a customer-centric approach 
  • Independent, systematic, and adaptable to changing requirements
  • Fit for shift duty (8 or 12-hour shifts; 24/7/365 support including weekends and holidays)
  • Proficient in MS Office and related systems
  • Tech-savvy with high customer orientation
  • Organizationally fit with good moral character 
  • Local hiring prioritized
     

What We Offer: 

  • Authentic onboarding experience
  • Medical insurance
  • Paid leaves
  • Well-being program
  • Training for personal and professional development
  • Recognition program
  • Diverse and inclusive work environment
  • Remote work flexibility during pandemic
  • Access to modern business tools
     

Application Deadline: May 14, 2026

Tel no. +973 17813000

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The Company
Lysaker
5,400 Employees
Year Founded: 1861

What We Do

Founded in Norway in 1861, Wilhelmsen is a global maritime industry group. With the world's largest maritime network on call 24/7, our people can deliver products and services on the ground practically anywhere you have ships, or maritime related industries. We make the maritime industry spin. Committed to shaping the maritime industry, we’re also developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues in 57 countries, we take innovation, sustainability, and unparalleled customer experiences one step further. We are Wilhelmsen. Because of our heritage and our ambitions for the future, we aspire to be the leading enablers of global trade

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