Analytics Engineer, Conversational Analytics

Posted Yesterday
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New York, NY, USA
Hybrid
137K-166K Annually
Mid level
Healthtech • Pharmaceutical • Telehealth
Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
Build data and semantic models, documentation, context, and evaluations that improve conversational analytics powered by LLMs. Embed with stakeholder teams to understand analyst workflows and business needs, then develop self-service tooling and standardized analytic frameworks. Train non-data stakeholders on effective data and LLM usage, create reusable training materials, maintain evaluation processes, and track conversational analytics accuracy. Requires strong SQL, dbt modeling, BI, communication, teaching, problem-solving, and project ownership skills.
Summary Generated by Built In

Join Tech @ Ro to build the future of healthcare, from the ground up!

At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.

We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.

At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.

…and we’re just getting started. 

As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:

  • Solve complex, high-concurrency problems across a full-stack platform
  • Build and ship quickly with tight feedback loops and real-world impact
  • Own systems end-to-end, from architecture to production performance
  • Work alongside experienced operators, technical leaders, and clinicians
  • Help define how modern healthcare should be delivered

We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.

If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.


The Role
We are looking for an Analytics Engineer who will supercharge the organization by more fully unlocking Conversational Analytics. You thrive in a startup setting, where every day is different and the problems that you’re tackling don’t have established solutions. 
 
The role will have two primary focuses:
1) building data models/semantic models, documentation, context, and evaluations to strengthen our LLMs’ ability to consistently achieve the correct answers, and 
2) training non-data stakeholders to more efficiently and effectively interact with our data stack. 
 
You will start your time by diving deep into day-to-day analyst work and as you build a strong understanding for how data is used by end stakeholders and build business context. You’ll then transition to building out tooling that allows stakeholders to self-service via Conversational Analytics. You take pride in developing tools, processes, and working frameworks and teaching your colleagues how to use them to better leverage data to generate insights and operationalize data. You have a bias for action, strong communication skills and a continual learning mindset.

What You'll Do

  • For the first 2-3 months, embed with a stakeholder team to dive into day-to-day analyst work, build stakeholder relationships, and develop business fluence
  • Build foundational data models, semantic models, documentation, and context that power conversational analytics across a variety of data domains (growth, product, business metrics, operations etc.)
  • Approach opaque, unstructured problems by developing core analytic frameworks and standardized semantic models that shape the way the company thinks about our business
  • Communicate and collaborate with different stakeholders to identify opportunities and build solutions that standardize our data approach to common problems across the company
  • Teach and guide stakeholders on best practices for using LLMs for their own data needs, and distill what works into reusable training materials
  • Develop and maintain AI evaluations for conversational analytics, tracking accuracy programmatically and building stakeholder feedback loops

What You’ll Bring to the Team

  • 4+ years of full-time working experience in quantitative analysis roles, with a portion of that time focused on data modeling in DBT
  • Hands-on experience using LLMs for coding and analytics, going beyond asking simple questions and building data products through LLM workflows
  • Expert-level SQL skills
  • Experience using BI tools (ours are Hex and Looker) to effectively convey information
  • Strong communication and teaching skills
  • Strong problem solving skills, analytical aptitude, and numerical dexterity
  • Demonstrated track record of project ownership

Nice-to-haves

  • Experience with AI evaluation of LLM tools
  • Experience developing data pipelines and processes
  • We are open to data analysts with demonstrable interest and project experience who are looking to make the transition to analytics engineer

The target base salary for this position ranges from $137,300 to $166,000 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.


Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
 
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
 
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].
 
See our California Privacy Policy here.

Skills Required

  • 4+ years of full-time experience in quantitative analysis roles
  • Experience focused partly on data modeling in dbt
  • Hands-on experience using LLMs for coding and analytics, including building data products through LLM workflows
  • Expert-level SQL skills
  • Experience using BI tools such as Hex and Looker
  • Strong communication and teaching skills
  • Strong problem-solving skills, analytical aptitude, and numerical dexterity
  • Demonstrated track record of project ownership
  • Experience with AI evaluation of LLM tools
  • Experience developing data pipelines and processes
  • Data analyst experience with demonstrable interest and project experience transitioning to analytics engineering

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The Company
HQ: New York, NY
824 Employees
Year Founded: 2017

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.

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Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.

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