Analyst
About the Role
We are looking for a Supply Chain Systems Analyst to support the Supply Chain Systems Assistant Manager in the general day to day running of the departmental activities. This will include providing help and guidance to the Operational Teams by prioritising and responding appropriately to support requests.
This is an FTC role to start ASAP until October 2025.
Key responsibilities include:
- Collaborating with stakeholders to understand business objectives, processes, and requirements.
- Conducting in-depth business process analysis and modelling to evaluate existing supply chain systems, processes and workflows and identify areas for improvement and optimisation.
- Capturing and defining business requirements and work within cross-functional teams to support the Supply Chain Systems Manager in designing scalable and efficient supply chain systems solutions.
- Managing and coordinating delivery of system changes as specified in requirements.
- Ensuring that all system issues are escalated to Line Manager, Senior Managers and the Service Desk and resolution monitoring thereafter.
- Minimising disruption to product flow throughout the manual and automated warehouse by isolating equipment, product flow redirection and product removal sourcing determination.
About You
You will have strong customer service focus when dealing with both internal and external parties as well as excellent interpersonal and communication skills. You will also have excellent time-management skills and the ability and willingness to multi-task.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
If you are looking to take the next step in your career with a dedication to excellent customer service in a role that addresses real business operational challenge, this role will open doors for you. As well as training and on the job learning to ensure you can deliver exceptional supply chain systems solutions, we offer great pathway opportunities to develop your career to expand your career horizons.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
Benefits and any extra details will be discussed during the recruitment process.
Additional Information:
Time Type:
Fixed Term (Fixed Term)
Department:
Stock and Systems (Zarqa Rashid)
Similar Jobs
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
