Business Function
Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.
Responsibilities
- Provide administrative and sales support to Relationship Managers to facilitate client acquisition and relationship maintenance.
- Assist in executing client transactions, account opening, and financial portfolio reviews accurately.
- Address client queries promptly and professionally, ensuring a high level of customer satisfaction.
- Adhere to regulatory requirements, compliance standards, and internal bank policies.
- Coordinate with internal product partners and operations teams to resolve service issues.
Requirements
- University degree or equivalent professional qualification in Business, Finance, or a related discipline.
- Proven experience in a client-facing or support role within wealth management or consumer banking.
- Strong knowledge of banking products, operational procedures, and financial regulations.
- Excellent interpersonal and communication skills with a customer-centric mindset.
- Demonstrated ability to work effectively in a fast-paced team environment.
- Strong analytical, organizational, and problem-solving skills.
- Relevant regulatory licensing or certifications are highly advantageous.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
City Hall BranchJob:
Customer ServiceSchedule:
RegularEmployee Status:
Full timeSkills Required
- University degree or equivalent professional qualification in Business, Finance, or a related discipline
- Experience in a client-facing or support role within wealth management or consumer banking
- Strong knowledge of banking products, operational procedures, and financial regulations
- Excellent interpersonal and communication skills with a customer-centric mindset
- Ability to work effectively in a fast-paced team environment
- Strong analytical, organizational, and problem-solving skills
- Relevant regulatory licensing or certifications
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.
