MeDirect is a Maltese digital bank, founded in 2004, with over 180,000 clients and operations in Malta and Belgium. We offer a wide range of financial services to both retail and corporate clients, including daily banking, savings, and corporate services.
We are always on the lookout for determined and hard-working individuals who are eager to take the next step in their career. At MeDirect, we strive to provide an exceptional employment experience, fostering growth, collaboration, and innovation.
Role Overview
We are seeking an Analyst or Senior Analyst to join our Business Risk & Control Management team. The successful candidate's grade will be determined based on their experience, knowledge, and demonstrated capabilities.
Working in a fast-paced and evolving environment, you will be exposed to a broad range of risk and control activities, interacting with customers, operational teams, Compliance, and other stakeholders across the organisation. The role offers the opportunity to develop a strong understanding of financial crime risk management, contribute to the continuous enhancement of control processes, and make a tangible impact on the effectiveness of the Bank's control framework.
BRCM is a collaborative and knowledge-driven team that values accountability, continuous improvement, and professional development. Whether you are looking to deepen your expertise in AML and KYC or build a broader career in risk and control management, you will have the opportunity to expand your skills while contributing to a function that plays a critical role in protecting both the Bank and its customers.
Key Responsibilities
- Core Responsibilities (applicable to all successful candidates)
- Executing first line of defence controls related to AML & KYC, including onboarding and periodic KYC reviews, transaction filtering, customer profiling, and related activities
- Contacting customers via telephone and email to obtain supporting information and documentation
- Identifying and reporting new and existing risks within AML & KYC domains
- Escalating investigations to the Manager or Compliance Department when required
- Reporting on executed controls to the Manager and Compliance function
- Performing any other duties as assigned by the Manager
- Additional Responsibilities for Senior Analyst Level
- Leading training and knowledge-sharing sessions for Junior Analysts and Analysts
- Performing quality assurance reviews of Junior Analyst and Analyst work.
- Participating in IT development and enhancement projects impacting AML & KYC processes
- Maintaining and updating BRCM procedures and documentation
Requirements & Qualifications
- Fluency in Maltese and English
- Strong organization, planning and prioritizing skills to execute the planned controls
- Excellent eye for detail with heavy focus on accuracy and delivery
- Excellent reactive capacities and problem-solving capacities
- Capability to work autonomously and independently, but also have the awareness of when to consult the Manager or Compliance function
- Experience in performing first line of defence controls (not necessarily in a dedicated control unit focused on AML/KYC, but even as part of Customer Service or similar operational roles)
- Knowledge of IT systems related to AML/KYC will be considered as a plus
- Proven track record in performing AML/KYC processes will be considered as a plus
Skills Required
- Fluency in Maltese and English
- Strong organization, planning, and prioritization skills
- Excellent attention to detail, accuracy, and delivery
- Strong reactive and problem-solving capabilities
- Ability to work autonomously and independently, with judgment on when to consult management or Compliance
- Experience performing first-line-of-defence controls, including in customer service or similar operational roles
- Knowledge of IT systems related to AML and KYC
- Proven experience performing AML and KYC processes
What We Do
MeDirect (formerly known as Mediterranean Bank) is a pan-European retail digital challenger bank, with two main lines of business: WealthTech and specialised mortgage lending. As a WealthTech, our aspiration is to democratise investing and disrupt the retail digital investment space by deploying a unique Wealth SuperApp offering one of the broadest range of online investment solutions to individual clients. We provide clients with autonomy, choice and guidance in the way they want to manage their money. Our SuperApp is also a one-stop-shop, catering to clients’ investment and everyday banking needs. All this with simplicity and an easy user experience. As a specialised mortgage lending platform, we carefully select the segments we operate in, with the goal of setting new standards of service for our customers and address, when relevant, underserved segments of the mortgage market in jurisdictions we operate in. With ca. 400 employees at Group level in aggregate, we are growing a world-class Tech platform in Malta to support our pan-European operations, currently in Belgium, the Netherlands and Malta. We compete for talent on an international level, with 25 different nationalities currently represented in the Group. Our work environment is fast paced and constantly changing while fostering a sense of teamwork and pride in participating in MeDirect’s exciting transformation journey. Headquartered in Malta, MeDirect has a subsidiary bank in Belgium, MeDirect Bank NV/SA. MeDirect is Malta’s third largest banking group in terms of total assets. It is a systemic bank in Malta, and its consolidated group is supervised under the Single Supervisory Mechanism by a Joint Supervisory Team including the European Central Bank, the Malta Financial Services Authority and the National Bank of Belgium.
