At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
It is the role of an Advisor to interface almost continuously with our clients to foster deep and trusted relationships and apply Forrester resources and peer community recommendations to meet their most pressing challenges. An Advisor diagnoses, with the client, their underlying business challenges and leverages their own deep knowledge of community best practices to deliver valuable peer-based insights.
As an Advisor to members of the Analyst Relations Council, you will display a high degree of competency in business acumen, client management, AR strategy and execution, community building, business development, and cross-functional collaboration. You understand and can speak with fluency about the challenges AR professionals face. You will use your practitioner-level experience to facilitate meaningful connections between members and our internal experts, excited to partner with them in solving their business problems in the age of the customer.
Job Description:
Proactively engage book of clients, building strong knowledge of their role, key objectives, and ongoing activities.
Identify and execute opportunities to connect members with each other in meaningful ways to bring peer value and community to life.
Sense patterns across client needs to inform the AR Council program and contribute to the development of high-quality content, including member meeting sessions, group calls and online community curation.
Combine Forrester research and tools with insights from the peer community and own experience to help members solve their most pressing business challenges.
Build and manage strong partnerships with clients and the sales and research teams to renew and grow the membership of the council.
Contribute to council innovation based on client feedback and observed patterns of client needs.
Job Requirements:
BA or BS degree with a strong academic record; an MBA or other advanced degree is a plus.
Seven-plus years of experience, ideally in technology marketing, AR, communications, or related fields.
Knowledge of the key challenges and opportunities facing AR professionals.
Demonstrable understanding of analyst relations imperatives.
The ability to cultivate credibility with clients as a trusted partner.
High level of executive credibility and presence, with superior verbal, written, facilitation, and formal presentation skills.
The ability to lead effective and valuable one-on-one and group interactions that address clear objectives, deliver meaningful insights, and challenge thinking where appropriate.
Advanced critical thinking and structured problem-solving skills.
The ability to manage through ambiguous situations.
Client-focused and committed to delivering high quality in all aspects of the work.
Interest in expanding Forrester’s analyst relations community through promotion and advocacy.
Willingness to travel.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
Explore #ForresterLife on:
Glassdoor
FLSA Status:
Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
Benefits at a Glance
Benefits at a Glance - Cambridge
Similar Jobs
What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
