Analyst O2C

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
The O2C Analyst focuses on managing cash applications, billing, disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. O2C Analyst is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per process, delivery of process requirements to achieve key performance targets.

Job Description

Must Have:

• Reporting and compliance expertise for all reporting and compliance requirements for O2C. Timely and accurate month-end reporting, compliance testing, credit and collections are key elements to the role as well as supporting internal and external audits.
• Calculates, analyzes, tracks, and reports operational KPIs and metrics to drive efficiency and quality of O2C processes. Ensures KPIs are properly reported and displayed via dashboards.
• Provides services at expected levels with a strong focus on customer service customer service and resolving / escalating issues timely.
• Interacts proactively with key stakeholders to ensure appropriate services levels.
• Increases process efficiency and quality by continuous improvement and challenging the status quo.
• Works with process owners to ensure compliance issues are closed timely.
• Credit risk assessment. Collections strategies. Accompanies and supports internal audits and reviews. Ensures compliance with Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements. Ensures application of agreed Novartis control procedures and actively supports to deliver SOX certification.
• Supports that all processes, policies, and procedures are clearly defined, fully documented, in line with Novartis standards and adhered to Ensures the completion and high quality of SOX related controls with adequate proof of evidence.

Minimum Requirements:

• University level degree in Business Administration/Finance
• SAP knowledge
• English
• 5+ years of financial experience, with in-depth functional expertise
• Demonstrated ability to work effectively in a multi-national, matrix organization.
• Previous experience in managing Financial Services
• Experience of managing projects driving performance (e.g., ERP implementation)
• Good people skills

Languages:

• English.

Why Sandoz?Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us!Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Ability To Influence Key Stakeholders, Building Effective Teams, Critical Thinking, Effective Communications, Financial Accounting, Financial And Management Reporting, People Development, Process Optimization, Resource Allocation, Understanding Value Drivers