Find Your Limitless with Reliance
By joining Reliance as an Analyst, Marketing - Strategy and Business Intelligence, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!
What do we offer?
- The tools you need to succeed – including the tools for the job as well as training and development programs
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
- A great benefits plan for you / your family
- Career paths so you can advance in the company
- Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
What will you do?
- Maintain and update the marketing SQL database (Structured Query Language). Support the design and execution of ETL processes (extract, transform, load) to ensure data accuracy, accessibility.
- Use tools such as SQL, Power BI and IBM SPSS (a statistical modeling software) to support the development of reports and dashboards. Build and refine predictive models to identify opportunities.
- Help maintain and update Power BI dashboards and self-serve reporting tools to provide marketing teams with timely performance metrics.
- Support the collection and analysis of market and competitor data to generate insights that inform business planning.
- Respond to ad-hoc data requests and assist team members in accessing and interpreting data and dashboards.
- Assist in executing qualitative and quantitative research projects to better understand customer behavior and brand performance.
What do you bring?
- Bachelor’s degree in business, Marketing, Data Science, or a related field.
- 3+ years of experience in data analytics, preferably within a marketing or product analytics environment.
- Proficiency in SQL, Power BI, and statistical tools such as IBM SPSS.
- experience with Power Automate, data warehousing, ETL processes, and data modelling techniques.
- Exposure and interest in customer research (qualitative & quantitative).
- Strong analytical and problem-solving skills.
- Clear communication skills and the ability to work collaboratively across teams.
Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
This posting is for an existing vacancy.
We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information, please visit www.reliancehomecomfort.com
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Skills Required
- Bachelor's degree in business, Marketing, Data Science, or a related field
- 3+ years of experience in data analytics, preferably in marketing or product analytics
- Proficiency in SQL, Power BI, and statistical tools such as IBM SPSS
- Experience with Power Automate, data warehousing, ETL processes, and data modeling techniques
- Exposure to and interest in qualitative and quantitative customer research
- Strong analytical and problem-solving skills
- Clear communication skills and ability to work collaboratively across teams
What We Do
Reliance Home Comfort is a Canadian residential home-comfort services company providing furnaces, air conditioners, heat pumps, water heaters, plumbing, water treatment, electrical services, smart-home systems and related protection plans. It sells, installs, repairs and maintains heating, cooling and hot-water equipment, while offering advice and 24/7 support to help homeowners and families keep their homes comfortable year-round with professional service across Canada.
