Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
- Better’s propriety AI platform makes us an award-winning lender:
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Job Summary
The Business Analyst – IPM & Performance management is responsible for creating and managing individual and team performance frameworks across the organization. This role partners with leadership, HR, and operations to define performance metrics, monitor productivity, analyze trends, and drive IPM payouts on a monthly basis.
Skills & Competencies
Technical & Analytical
· Strong data analysis and reporting skills
· Experience with performance dashboards and KPIs
· Advanced Excel skills
· Experience with SQL, BI tools
Functional
· understanding of mortgage operations and productivity drivers
· Familiarity with incentive models
· Ability to balance productivity, quality, and compliance
· Ability to translate business problems into structured requirements and solutions
Soft Skills
· Strong stakeholder management and executive communication
· Creative and Analytical thinking
· High attention to detail and data integrity
· Comfortable handling sensitive people performance data
· Strong problem-solving mindset with a bias toward practical, compliant solutions
· Ownership mentality and accountability for outcomes
Experience
· 1+ years
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
What We Offer
• Performance-driven compensation
Competitive base salary with bonus or incentive opportunities, depending on role
• Comprehensive, flexible health benefits
A range of medical and dental plans to choose from based on your needs, with
vision coverage available for you and your family starting on day one.
• Financial wellbeing & long-term support
Build long-term financial security with a 401(k) through Vanguard, HSA with
employer contributions, FSA’s, Employer Paid STD & LTD plans and access to
financial planning resources.
• Time to recharge
Generous paid time off, company holidays, sick time, and paid parental leave.
• Support for families
Paid parental leave and childcare support, including employer matching for
dependent care FSA.
• Holistic wellbeing support
Mental health care (6 free virtual or in-person sessions) and wellness
programs through Spring Health, EAP access, and additional perks like pet
insurance and lifestyle discounts.
• Flexibility in how you work and live
Pre-tax Commuter benefit accounts with an employer match, and programs
designed to support different working styles and lifestyles.
• Daily perks that make work better
Meal and snack offerings in select offices, plus a stipend to support your day-to-day
- whether you’re in the office or working remotely.
• An exceptional NYC office experience
Work from our World Trade Center headquarters - featuring thoughtfully designed
spaces, natural light, and panoramic skyline views. It’s a space built for
collaboration, creativity, and bringing bold ideas to life.
• High-impact work at a category-defining moment
Help shape the brand of an AI-native company reinventing homeownership from the
ground up
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
We’ve funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better’s propriety AI platform makes us an award-winning lender:
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us. We do what’s in the best interest of the consumer We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us We optimize for mission, not ego
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