Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
As a Menu & Price Management Analyst for Restaurant Technology at Tim Hortons, you will meticulously capture and document content and menu changes to bring the menu to life across systems such as the Point of Sale, Mobile App, and Kiosk. Your primary goal will be to ensure our menu meets the needs of marketing, operations, category, pricing, and test markets. This role serves as the conduit between business and technology to execute the ever-evolving menu, promotions, and offers for Guests across Tim Hortons technology platforms.
RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Toronto, ON.
Role & Responsibilities:
Collaborate with cross functional teams, including marketing, operations, supply chain, product, and category to ensure all requirements are received in the format required by technology vendors to program into their solutions.
Coordinate and track completion of menu changes with POS, mobile and delivery service providers
Coordinate and provide support to menu testing efforts
Provide consultative services to cross functional stakeholders on menu format, content and requirements during product design and execution
Coordinate changes and perform UAT for digital offers in mobile app and third-party delivery services
Prepare and publish end-user communications related to menu and price changes
Review and contribute to training materials related to new products or menu changes
Prepare and communicate status update, reports and schedules related to changes, resources, release plans, test cycles, risks, and issues etc.
Regular evaluation of previous menu updates to understand opportunities to enhance the process of delivering menu updates across various technology platforms
Qualifications & Skills:
2+ years of experience in gathering, managing, and coordinating complex requirements
Solid experience in writing user stories, test cases and acceptance criteria
Extreme attention to detail, ability to prioritize tasks and meet deadlines in a dynamic environment
Testing or quality assurance background preferred
Optimal knowledge of software development lifecycle, Agile software development
Understanding of data structures and data maintenance
Experience in process mapping, creating wireframes and mock-ups
Experience in Project Management
Quick Service Restaurant experience preferred
Salary:
Base salary range of $75,000.00 – $95,000.00. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.
#TimHortons
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Top Skills
What We Do
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over 29,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for good framework, RBI is working towards its goal of improving sustainable outcomes related to its food, the planet, and people and communities.
Why Work With Us
At RBI, our big dream is to build the most loved restaurant brands in the world. We are growing fast, thinking faster, and constantly exploring. At RBI, we recognize that guests no longer make food decisions based only on the food itself, but rather the entire experience surrounding the meal - and that experience is becoming increasingly digital.
Gallery
