The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.
The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset.
The Audit & Regulatory Engagement Analyst will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Senior Manager and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and Operational Risk stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness.
ResponsibilitiesRegulatory Exam & Audit Coordination: Support the end-to-end management of regulatory exams and internal audits, including tracking requests, gathering documentation, and ensuring timely responses and that significant risks and issues are appropriate and escalated in a timely manner.
Stakeholder Collaboration: Liaise with internal teams, including Legal, Risk, and Business Units, to ensure alignment and completeness of exam and audit responses.
Issue Tracking & Resolution: Monitor and track regulatory and audit findings, ensuring appropriate remediation plans are developed and executed.
Process Improvement & Readiness: Assist in enhancing exam and audit management processes, identifying areas for improvement, and supporting ongoing CRMP enhancements.
Regulatory & Compliance Monitoring: Stay informed of regulatory developments and industry best practices to help strengthen compliance risk management practices.
Bachelor's degree and 1-3 years professional experience. Experience in any of the following a plus: operational or compliance risk management, government agency/regulator, or audit functions.
Proven capacity to engage effectively with all levels of management and foster strong relationships.
Demonstrated experience and competency in the assessment of risks and controls.
Strong written and verbal communication skills.
Demonstrated integrity, innovation, teamwork, and excellence.
Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.
Excellent storytelling and visualization skills, with interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus.
Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence.
Strong skills with Microsoft Office products including Excel, PowerPoint, and SharePoint, and PowerBI.
Ability to effectively manage multiple and often conflicting priorities under tight timeframes.
Experience supporting risk exam management processes and/or project management a plus.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Bachelor's degree and 1-3 years professional experience.
- Experience in operational or compliance risk management, government agency/regulator, or audit functions.
- Proven capacity to engage effectively with all levels of management.
- Strong written and verbal communication skills.
- Demonstrated integrity, innovation, teamwork, and excellence.
- Ability to analyze complex problems and provide solutions.
- Excellent storytelling and visualization skills, and experience with data analytics tools.
- Strong skills with Microsoft Office products including Excel, PowerPoint, and SharePoint.
- Ability to effectively manage multiple priorities.
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
