Analyst – Band 30, Global Privacy Oversight
The American Express Global Privacy Oversight are trusted advisors on the American Express Data Protection & Privacy Principles. The team drives privacy awareness, promote compliance towards internal privacy policies and regulatory expectations across the organisation and establish privacy as a strategic differentiator for the American Express brand.
As a second line of defense function, Global Privacy Oversight provides independent oversight, credible challenge and subject matter expertise to ensure privacy risks are appropriately identified, assessed, managed and monitored across the enterprise.
This position, based in India, shall report to the Manager, Global Privacy Oversight
The successful candidate will possess a strong passion for privacy and a solid understanding of global privacy regulations, privacy risk management and governance practices. The individual will apply risk and control principles to independently assess privacy risks, evaluate the effectiveness of controls, provide credible challenge to business stakeholders and support the continued maturity of the enterprise privacy program.
Given the global nature of the role, the successful candidate will collaborate with stakeholders across the US, EMEA, APAC and LACC regions and should be flexible to work in shifts aligned with these time zones.
Responsibilities- Review Privacy Risk Assessments (PRAs), Data Protection Impact Assessments (DPIAs), Records of Processing Activities (ROPAs) and Risk & Control Self-Assessments (RCSAs) to evaluate privacy risks and the effectiveness of associated controls.
- Execute second line privacy monitoring and oversight activities across business units and legal entities in accordance with the Global Privacy Oversight monitoring framework.
- Prepare dashboards, metrics and executive reporting to communicate monitoring results, emerging risks and remediation status.
- Provide effective challenge to business units on Privacy regulatory matters.
- Work on agreed timelines of adjudication of privacy related queries from various stakeholders ensuring compliance with global privacy regulations and internal privacy program.
- Partner cross-functionally to evaluate privacy considerations within existing and new processes and capabilities.
- Assist in ensuring day to day operations are conducted in compliance with regulatory and legal requirements and company policies.
- Undertake other ad-hoc projects and responsibilities such as implementation and operationalisation of DPDPA requirements.
- Contribute to the continuous enhancement of Global Privacy Oversight methodologies and governance processes.
- Foster a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data
- Minimum 3 to 5 years of work experience in Privacy, Compliance, Risk Management, Internal Audit, Operational Risk or related control functions within a highly regulated industry (preferably financial services), consulting or a Big Four firm.
- Preferably CA/LLB/CS/CIA/Master’s Degree.
- Privacy certification such as CIPP (any jurisdiction), CIPM or equivalent would be an added advantage
- Good knowledge of privacy best practices along with regulations and frameworks around privacy area of law such as GDPR, DPDPA, CCPA etc.
- Working knowledge of privacy risk identification, assessment and management frameworks, including designing and implementing privacy related controls.
- Highly organised and strong written and verbal communication skills, with the ability to effectively communicate complex concepts to diverse audiences
- Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment.
- Strong presentation skills, particularly in the development of professional and thoughtful materials.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- 3 to 5 years of experience in privacy, compliance, risk management, internal audit, operational risk, or related control functions
- Experience in a highly regulated industry, preferably financial services, consulting, or a Big Four firm
- Knowledge of privacy best practices and regulations including GDPR, DPDPA, and CCPA
- Working knowledge of privacy risk identification, assessment, and management frameworks
- Experience designing and implementing privacy-related controls
- Strong written and verbal communication skills
- Ability to communicate complex concepts to diverse audiences
- Ability to work independently and within a team
- Strong presentation skills and ability to develop professional materials
- CA, LLB, CS, CIA, or master's degree
- Privacy certification such as CIPP, CIPM, or equivalent
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Fair & Transparent Compensation — Pay is considered generally solid for many, with frequent mentions of good compensation alongside strong benefits. Overall sentiment points to many employees feeling adequately paid even if it is not viewed as top-of-market.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
