Compliance Operations & Technology Analyst

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Ciena is a networking systems, services, and software company.
The Role
Operationalize and automate corporate compliance controls, workflows, and technology platforms. Translate regulatory requirements into measurable processes, administer compliance systems, analyze data, develop dashboards and executive reports, and support audits, investigations, risk assessments, and regulatory inquiries. Partner with cross-functional teams and vendors to implement system changes, integrations, upgrades, and workflow improvements.
Summary Generated by Built In

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

At Ciena, we believe strong compliance goes beyond policies and processes. It’s about having the right systems, trusted data, and timely risk insights to help the business make confident decisions. As compliance continues to evolve, technology, analytics, and automation are increasingly central to how effective programs operate at scale. Reporting to Ciena’s Head of Corporate Compliance & Ethics, you’ll bring these worlds together, combining compliance expertise with technology and risk intelligence to strengthen controls, sharpen decision-making, and build smarter, more scalable compliance operations across the business.

 

How you will make an impact:

  • Partner across the business to operationalize, automate, and refine compliance controls and workflows.
  • Translate policy and regulatory requirements into sustainable, measurable operational processes.
  • Develop standardized processes, documentation, and workflows supporting compliance operations.
  • Identify and implement opportunities to improve workflow efficiency.
  • Analyze data and report findings for internal audits, investigations, risk assessments, and regulatory inquiries.
  • Administer compliance operational systems and technology platforms.
  • Partner internally and with vendors to design, test, validate, and deploy system changes, integrations, upgrades, and improvements.

The must haves:

  • Education: Bachelor's degree or higher in Business, Finance, Ethics, Technology, Data, or other related area of study.
  • Experience: 3+ years of professional experience in Compliance, Ethics, Risk Management, Internal Controls, Legal Operations, or related disciplines.
  • Experience supporting compliance programs within a multinational public company.
  • Demonstrated experience administering and optimizing compliance technology platforms and operational workflows.
  • Experience developing dashboards, KPIs, metrics, and executive reporting.
  • Ability to transform complex data into actionable business insights.
  • Experience managing cross-functional projects and technology implementations.

Nice to haves:

  • Certifications: Certified Compliance & Ethics Professional (CCEP), Certified Fraud Examiner (CFE), or Certified Internal Auditor (CIA), or equivalent combination of certification and experience.
  • Experience with compliance-related platforms for third-party due diligence and risk management solutions; gifts and entertainment management tools; conflict of interest disclosure systems; investigation and case management platforms; policy management and attestation systems; and privacy regulatory compliance.
  • Experience with business operations systems including Corporate ERP, sales opportunity management, supplier lifecycle management, and expense reporting platforms.
  • Experience applying AI responsibly to address compliance challenges and support efficiency and effectiveness.
  • Experience with business intelligence and analytics tools such as Power BI, Tableau, or similar platforms.
  • Knowledge of anti-corruption, anti-bribery (including the U.S. Foreign Corrupt Practices Act and U.K. Bribery Act), third-party risk, insider trading, investigations, conflicts of interest, privacy, Gifts and Entertainment management, and compliance program governance leading practices.

#LI-SG1


At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Skills Required

  • Bachelor's degree or higher in Business, Finance, Ethics, Technology, Data, or a related field
  • At least 3 years of professional experience in Compliance, Ethics, Risk Management, Internal Controls, Legal Operations, or related disciplines
  • Experience supporting compliance programs within a multinational public company
  • Experience administering and optimizing compliance technology platforms and operational workflows
  • Experience developing dashboards, KPIs, metrics, and executive reporting
  • Ability to transform complex data into actionable business insights
  • Experience managing cross-functional projects and technology implementations
  • CCEP, CFE, CIA, or equivalent certification and experience
  • Experience with compliance platforms for due diligence, risk management, gifts and entertainment, conflicts of interest, investigations, case management, policy management, attestations, or privacy compliance
  • Experience with corporate ERP, sales opportunity management, supplier lifecycle management, or expense reporting systems
  • Experience applying AI responsibly to compliance challenges
  • Experience with business intelligence tools such as Power BI or Tableau
  • Knowledge of anti-corruption, anti-bribery, FCPA, U.K. Bribery Act, third-party risk, insider trading, investigations, conflicts of interest, privacy, gifts and entertainment, and compliance governance

Ciena Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.

  • Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
  • Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
  • Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.

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The Company
HQ: Hanover, MD
9,561 Employees
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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