The Analyst, Change Management supports the planning, coordination, execution and monitoring of change management activities for small to moderately complex initiatives and projects. Assists with change impact assessments, stakeholder analysis, communications, training, organisational readiness activities, reporting and adoption measurement to support successful business outcomes. Works on simple to moderately complex assignments and minor projects with limited financial impact. Performs duties under moderate supervision, applying a broad knowledge of change management principles, practices and procedures and exercising sound judgement, analysis and initiative.
Essential Job Functions
Supports change impact assessments, stakeholder analysis and organisational readiness activities for assigned projects and workstreams to identify business impacts, change risks and adoption requirements.
Develops and maintains change management artefacts including communication materials, stakeholder engagement plans, readiness assessments, training materials, change logs, implementation support documentation and status reports.
Coordinates change management activities including communications, stakeholder engagement sessions, awareness activities, training logistics and feedback collection.
Tracks and analyses change management metrics, stakeholder feedback, adoption measures, risks, issues, actions and dependencies and prepares reporting for project and change management stakeholders.
Supports implementation activities, post-implementation reviews, lessons learned and continuous improvement initiatives to improve change effectiveness and business adoption.
Estimated Job Posting End Date:
10-16-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills Required
- Knowledge of change management principles, practices, and procedures
- Ability to support change impact assessments, stakeholder analysis, and organizational readiness activities
- Ability to develop change communications, engagement plans, training materials, readiness assessments, and status reports
- Ability to analyze change management metrics, adoption measures, risks, issues, actions, and dependencies
- Sound judgment, analytical ability, initiative, and ability to work under moderate supervision
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
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Parental & Family Support — Parental leave, adoption assistance, and caregiver resources are described as core offerings, with global programs like tutoring access and family-building support. Scholarship opportunities and tools to find care further signal a family-friendly stance across multiple regions.
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Leave & Time Off Breadth — Paid time off spans categories such as vacation, sick, parental, caregiver, and military leave, with global materials emphasizing broad coverage. U.S. content also references flexible time off for exempt employees, underscoring breadth beyond standard vacation.
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Healthcare Strength — Medical coverage with multiple plan options, life and disability insurance, an assistance program, and wellness tools are consistently highlighted across benefits pages and postings. Risk insurance and mental-health resources are positioned as standard parts of the package.
Western Union Insights
What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
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