Analyst, Cadence and Prelude - III Epic (Remote)

The Epic Cadence and Prelude Analyst III is a senior subject matter expert in the design, configuration, testing and implementation of complex, cross-functional projects spanning the entire patient access experience. This role defines configuration standards, validation strategies, and integration frameworks that align patient access, operational, and financial workflows into a unified, high-performing platform. The Analyst III collaborates with enterprise architecture, clinical operations, and revenue management teams to optimize the front-end revenue cycle, ensuring solutions deliver registration accuracy, compliant billing, and seamless data exchange. This position provides input on technical and governance, change management, and innovation in patient access workflows.

Responsibilities

• Lead cross-functional projects involving both Prelude and Cadence to design and implement seamless, end-to-end patient access workflows.
• Execute comprehensive testing plans in collaboration with the team and key stakeholders
• Oversee validation strategy, regression testing frameworks, and release planning for all Prelude and Cadence initiatives
• Strong proficiency in Cadence and Prelude applications functionality and lead process improvement efforts
• Mentor and provide guidance to analysts, fostering their growth in both Prelude and Cadence
• Act as the primary technical liaison to operational workgroups for scheduling and registration, translating strategic goals into a unified system roadmap
• Champion best practices for system build and workflow design across the entire patient access landscape
• Develop and oversee comprehensive, integrated testing strategies for major enhancements

Qualifications

Required:

• 7+ years of experience in Epic Prelude and Cadence application including one full implementation
• Proven expertise in the integration and data flow between Prelude, Cadence, and other patient access applications e.g. MyChart
• Demonstrated experience leading large-scale projects impacting patient access
• Strong ability to influence stakeholders and facilitate design sessions with operational leaders
• up to 25% travel
• College degree in computer science, information science or equivalent work experience 

• Cadence Certification, Prelude Certification, RTE

• Maintenance: Active maintenance of certifications via Epic’s New Version Training (NVT) is required to retain system build credentials.

Preferred:

• Proven project management experience in large scale transformations
• Experience in one Epic Implementation full cycle

• Epic certification(s) in at least one other relevant application

• Project management or process improvement certification (PMP, Lean Six Sigma (Green Belt), Agile, etc.)

Additional Competencies:

• Strong analytical, communication, and troubleshooting skills

• Ability to understand business requirements and their impact on technical solutions

• Ability to work in a complex environment to manage multiple concurrent communication needs

• Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable

• Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors, subject matter experts, interface engine developers, and end user

• Adaptability/flexibility-Demonstrating flexibility with respect to changing end user business needs

• Critical thinking- The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

• Dependability- The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient and timely manner

• Initiative- The ability and willingness to recognize assignments or tasks that need to be completed to seek out additional assignments or tasks and to help others

• Interpersonal Skills- The ability to communicate information clearly and concisely with project leadership and subject matter experts

• Learning- The ability and willingness to learn new software and systems

• Listening- Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making the point, and repeating information to ensure accuracy

   

Problem Solving

• Seeking, logically examining, and interpreting information from different sources to determine a problem cause and developing a course of action to resolve the problem and to prevent its recurrence

• Resilience

• The ability to preserve in difficult situations, overcome obstacles and reach high levels of performance when faced with stressful work situations and time pressures

• Develop Talent- The ability to develop analysts’ individual skills and align overall team abilities to support business goals.

About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
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