Your Opportunity as the Analyst, IS Supply Chain - Integration Services
As a member of the IS Supply Chain team, you will participate in planning, design, and support activities related to EDI systems and integrations. This includes day-to-day support operations and tactical enhancements. This position requires active team participation, excellent communication skills, problem solving ability, critical thinking, a commitment to quality deliverables and teamwork with other team members. This role will be focused primarily on supporting scalable solutions to integrate a variety of internal, on-premise Supply Chain applications as well as a variety of internal and external cloud solutions.
Location: Orrville, OH (Close proximity to Cleveland/Akron)
Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
In this role you will:
Provides business user support by:
Ensuring reliable and effective operations by monitoring and providing daily analysis of transactions
Ensuring that errors and requests are processed successfully and promptly
Performing troubleshooting, analysis, problem solving, exception handling, and re-processing of transactions as needed
Participating in an on-call rotation
Assists team members with various project deliverables including, but not limited to:
Onboarding of new trading entities and transactions
Developing, unit testing, and implementing electronic transaction interfaces with customers, suppliers and 3rd party business partners
Having direct interaction with customers, suppliers and 3rd party partners in analysis of their data requirements and transaction/message specifications
Adhering to and supporting the use of I/S standards for best practices
What we are looking for:
Bachelor’s degree, equivalent experience or specialized training in Information Technology
Experience analyzing business requirements and translating them into technical requirements
Experience implementing Supply Chain related transaction and messaging structures such as EDI ANSI X12, JSON, and XML
Commitment to developing positive relationships with colleagues, share in our dedication to continuous improvement and growth and are focused on delivering results while expanding their skillsets/enhancing their expertise
A resourceful and innovative problem solver with the ability to communicate effectively with individuals of either a technical and non-technical nature
Ability to work with minimal supervision with high attention to detail
Strong coordination, oral and written communication skills
Ability to build/maintain strong relationships and effectively partner with peers
Additional skills and experience that we think would make someone successful in this role (not required):
- SQL or other development skills
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Bachelor's degree, equivalent experience, or specialized training in Information Technology
- Experience analyzing business requirements and translating them into technical requirements
- Experience implementing supply chain transaction and messaging structures such as EDI ANSI X12, JSON, and XML
- Ability to troubleshoot, perform exception handling, and re-process transactions; participate in on-call rotation
- Experience onboarding new trading entities and developing, unit testing, and implementing electronic transaction interfaces with customers, suppliers and 3rd parties
- Strong oral and written communication, problem solving, critical thinking, attention to detail, and ability to work with minimal supervision
- SQL or other development skills
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
-
Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
-
Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
-
Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
