Job Description:
Job Title : Analyst-Analytics, Consumer & Commercial Analytics (L08)
Company Overview :
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
Organizational Overview:
Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.
Role Summary/Purpose:
Analyst , Analytics (individual contributor) role is a part of Consumer & Commercial Analytics pillar under India Analytics Hub & Global Business Intelligence pillar (IAH). The role will include understanding the request of the business , Extract , transform , validate and visualize large data to address project delivery enabling Synchrony’s growth and profitability. The model candidate must be passionate about data & analytics , know the story and be keen on learning new technologies. You will have the opportunity to work with a specific portfolio or cross-functional teams and leverage state of the art tools (viz., SAS, Model builder suite of products, R, Python etc.,).
Key Responsibilities:
- Leverage Data and Analytical tools to create and track metrics which reflect state of the business
- Participate and execute on strategic ideas in line with business objectives and project requirements
- Adherence to timely delivery, accuracy and documentation in line with Audit Procedures
Required Skills/Knowledge:
BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 0 to 2 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 2 to 4 years of experience
- Academic knowledge of SQL / SAS /Open Source concepts, ability to write and execute queries
- Basic Understanding of Core Concepts / Metrics in Retail Finance
- Ability to articulate analysis outcomes into findings and recommendations
Desired Skills/Knowledge:
- Working Knowledge on SQL/SAS/Python to perform data manipulation
Eligibility Criteria:
BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 0 to 2 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 2 to 4 years of experience
Work Timings:
This role qualifies for Enhanced Flexibility offered in Synchrony and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with Asia and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs). We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs. Occasionally you may be required to commute or travel to Hub or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.
For Internal Applicants:
- Understand the criteria or mandatory skills required for the role, before applying
- Inform your manager and HRM before applying for any role on Workday
- Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (Formal/Final Formal) or LPP
- L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are eligible.
- L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are eligible.
- L4+ Employees can apply
Job Family Group:
Data AnalyticsSkills Required
- Academic knowledge of SQL, SAS and open-source analytics concepts; ability to write and execute queries
- Basic understanding of core concepts and metrics in retail finance
- Ability to articulate analysis outcomes into findings and recommendations
- 0 to 2 years hands-on analytics experience (or 2-4 years in lieu of degree)
- BS or MS in Statistics, Economics, Mathematics, or another quantitative field (distance learning not valid) or equivalent experience
- Adherence to timely delivery, accuracy, and documentation per audit procedures
- Availability between 06:00 AM - 11:30 AM Eastern Time for meetings with India and US teams
- Working knowledge of SQL/SAS/Python for data manipulation
- Passion for data and analytics and willingness to learn new technologies
Synchrony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synchrony and has not been reviewed or approved by Synchrony.
-
Parental & Family Support — Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
-
Wellbeing & Lifestyle Benefits — Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
-
Fair & Transparent Compensation — Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Synchrony Insights
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank. So, how can we change what’s possible for you?
