Job Description:
Key responsibilities
Delivers local and Global application services to the business within agreed SLAs
Contributes to the delivery and implementation of operational projects to support the business
Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems
Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications
Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards
Location:
São PauloBrand:
Global TechnologyTime Type:
Full timeContract Type:
PermanentSimilar Jobs
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What We Do
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
