When you work at South Port Square, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
South Port Square is recruiting for a hospitality focused AL/MC Sales Manager to join our team!
Here are a few of the daily responsibilities of an AL/MC Sales Manager:
- Answers and directs incoming phone calls and manages the lead distribution system
- Greets and serves all visitors in accordance with the Life Care Services Extraordinary Impressions program
- Plans and implements all elements associated with marketing events within the approved budget
- Prepares and updates marketing and sales reports
- Processes all sales, cancellations, transfers, and associated documentation
- Responsible for maintenance of marketing systems, including Salesforce, and capable of producing data results and system generated reports
- Processes invoices and is responsible for maintaining budget performance spreadsheets
- Manages the office by tracking inventory and ordering office supplies, collateral, and other printed marketing materials within the approved budget
- Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and produces the final plan
- Coordinates and creates the marketing newsletter
- Partner and work collaboratively with Assisted Living Director and Director(s) of Health Services to achieve budgeted occupancy goals
- Serves as the primary marketing and sales contact for communication with other departments
- Redirects residents to appropriate contact for questions, comments, or concerns
- Maintains a professional appearance at all times
- Attends meetings as requested
- Assists and guides future residents in available selections (kitchens, floorings, colors, upgrades)
- Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/ physical plan changes
- Prepares closing documentation and internal communication timely and accurately
- Updates as needed the community move-in resource guide
- Assumes responsibilities for personal work areas and maintaining areas in a presentable manner
Here are a few of the qualifications we need you to have:
- Administrative degree with minimum three years related work experience or high school degree and minimum five years related work experience
- Organizational skills
- Experience in a professional office setting or hospitality environment, where good communication and customer relations skills are essential
- Proficient in the use of various software including all Microsoft Office applications
- Strong written and verbal communication skills
- Ability to multitask
Takes initiative
Salary: From $ 65,000
Background Screening Requirement: This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Skills Required
- Administrative degree with at least three years of related work experience, or a high school degree with at least five years of related work experience
- Organizational skills
- Experience in a professional office or hospitality environment
- Strong communication and customer relations skills
- Proficiency with Microsoft Office applications and other software
- Strong written and verbal communication skills
- Ability to multitask
- Takes initiative
What We Do
Eastcastle Place is a nonprofit Life Plan senior living community on Milwaukee’s East Side. It provides independent living alongside a full continuum of on-site services and care, including assisted living, memory care, skilled nursing, and rehabilitation. Its mission is to serve residents and families, support active and fulfilling lifestyles, and preserve residents’ dignity and independence. The organization also offers services, amenities, and programs for residents.








