Airbnb Manager

About our Client:

Our client oversees multiple companies and is currently in the process of significantly scaling their businesses. As they continue to expand their operations, they are seeking structured support and streamlined processes to ensure that their growth is sustained and efficiently managed.

About Teamified

Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. We collaborate with leading enterprises and fast-scaling tech businesses worldwide to help them access world class talent and accelerate growth. With operations across the globe our mission is to make building high performing global teams simple, fast, and cost-effective. Teamified has hundreds of clients with more than 200 engineers, testers, product managers, designers, and technology experts delivering impactful solutions every day

About the Role:

We are seeking a highly reliable, detail-oriented Airbnb Manager to oversee daily operations, guest communication, marketing initiatives, and overall property performance. The ideal candidate will be proactive, solution-focused, comfortable handling urgent matters, and able to manage multiple tasks efficiently from a remote location.

Key Responsibilities

Guest & Booking Management

• Handle all guest communication with fast, professional responses
• Manage bookings, inquiries, extensions, disputes, and special requests
• Oversee check-in/check-out processes (remote coordination)
• Resolve urgent issues promptly, especially during the on-call window
• Maintain a high level of guest satisfaction and review performance

Operations Coordination

• Coordinate cleaners, handymen, and contractors
• Confirm property readiness before every check-in
• Monitor inventory (amenities, linen restock alerts, supplies)
• Track damages, maintenance needs, and report issues immediately

Marketing & Listing Management

• Optimise Airbnb/Stayz/Booking.com listings
• Update photos, descriptions, highlights, pricing strategy
• Implement seasonal promo campaigns
• Monitor competitors and adjust strategies to maximise occupancy
• Assist with social media support when needed (optional add-on)

Administration & Reporting

• Manage calendars and prevent double-bookings
• Weekly performance reports (occupancy, revenue, issues, reviews)
• Handle documentation, invoices, and expense tracking
• Maintain SOPs for property operations

Requirements

• 5+ years experience in Airbnb management, hospitality, property management or STR operations
• Excellent English (spoken and written)
• Strong marketing skills (Airbnb optimisation, social media, content updates, pricing strategy)
• Ability to work independently with minimal supervision
• Must be available on call between 10am – 2pm AEST
• Comfortable doing overtime during peak periods or emergencies
• Skilled in using Airbnb platform, pricing tools, task apps (Asana, Notion, Guesty, Hostaway, or similar)
• Strong problem-solving, time management, and communication skills

Preferred Skills (not essential but a bonus)

• Experience with multi-property management
• Graphic design or Canva skills
• Experience with automation tools (RemoteLock, NoiseAware, dynamic pricing software, etc.)
• Sales or hospitality background

Benefits:

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• 13th Month

If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!