C.H. Robinson is seeking a Air Gateway Manager to join our Air product team. In this key role, you will be responsible for overall Air Product P&L, sustainable profitable growth, and development of Air Freight Product in Hanoi with direct management of airline procurement and performance, capacity fulfillment, pricing, customer relationships/retention/growth and operations/service excellence in alignment with Country/Regional/Global Product and Operations Strategy and Standards. You will manage the local air freight development and work closely with local/regional stakeholders and overseas network to execute and deliver the responsibilities.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
Responsibilities:The main duties and responsibilities of this position consists of, but are not limited to, the following:
- Provides leadership to Air Product growth/development in Hanoi through management by objectives.
- Communicates timely to Vietnam Air Gateway Manager & Regional Product stakeholders on latest local air market developments, trends and opportunities.
- Develops and implements Air Freight solutions as needed to support market competitive pricing and customer requirements with optimal service delivery.
- Manages Air Freight capacity procurement/rates negotiations/warehousing services and contractual agreements on the foundation of effective vendor relationship and balanced performance management.
- Drives procurement cost/yield improvements and capacity/consolidation (density/volume mix) optimization.
- Engages in regular and active customer communications and deliver service excellence to new/existing/retained customer base.
- Supports RFQs, pricing responses (contractual/transactional) and market competitive sell rates maintenance, ensuring customer/trade lane/market share volume and profitability growth.
- Delivers and enforces operational work procedures and operating cost/productivity management in accordance with Quality Standards and Policies.
- Implements Product/Operational compliance policies and continuous improvement projects/initiatives in day-to-day operations.
Required:
- High School diploma or GED
- Minimum 6 years of transportation industry experience
- Ability to travel up to 10% (domestically and internationally)
Preferred:
- University Degree in related field or equivalent experience.
- At least 5-8 years professional background in the freight forwarding industry with leadership roles.
- Good knowledge of air freight market and logistics/supply chain industry.
- Air Freight Product, Operations, P&L/Financials, and team management experience.
- Maintains successful business partnerships with customers and airlines/brokers/GSAs relationships.
- Drives process/operational improvements and efficiencies and maintains highest service quality standards.
- Demonstrates strong business acumen, strategic orientation, dynamic relationship building, negotiation, influencing and interpersonal skills.
- Manages high performing teams and drives effective change management.
- Competent customer knowledge on RFQs, pricing and contractual management.
- Strong decision making, risk management, analytical and problem-solving skills.
- Committed to deliver effective performance under pressure and demanding situations.
- Values a diverse and inclusive work environment.
- Excellent local language and English written and verbal communication skills.
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Benefits
• Group Health Insurance
• Flexible Benefit (Dental treatment or Optical purchase)
• Birthday Leave
Skills Required
- High School diploma or GED
- Minimum 6 years of transportation industry experience
- Ability to travel up to 10% (domestically and internationally)
- On-site work five days a week
- University Degree in related field or equivalent experience
- 5-8 years professional background in freight forwarding with leadership roles
- Good knowledge of air freight market and logistics/supply chain industry
- Air Freight Product, Operations, P&L/Financials, and team management experience
- Established partnerships with customers and airlines/brokers/GSAs
- Experience driving process and operational improvements and efficiencies
- Strong business acumen, strategic orientation, negotiation, influencing and interpersonal skills
- Experience managing high performing teams and change management
- Competence in RFQs, pricing and contractual management
- Strong decision making, risk management, analytical and problem-solving skills
- Ability to perform effectively under pressure and demanding situations
- Values a diverse and inclusive work environment
- Excellent local language and English written and verbal communication skills
C.H. Robinson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.
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Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
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Retirement Support — A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.
C.H. Robinson Insights
What We Do
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
