Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.
Position Summary
AIDA For Feature Management (Harness AI assistant) can answer questions, suggest relevant documentation to help you browse and discover Harness features and documentation, and assist you by retrieving feature flags information directly from your IDE.
The ideal candidate for this position should have strong software engineering skills with some experience implementing AI technologies, familiarity with GenAI and prompt engineering to evolve AIDA capabilities (including but not limited to, evolving its agentic capabilities). This job included some aspects of UI with popular technologies like react JS. This person will work closely with Harness AI team as well as Harness Feature Management business unit.
About the Role:
- Software Development
- Develop new copilot integrations
- Develop new agentic flows for existing co-pilot skills
- Richer interactions from AIDA and the FME product
- Develop new agent capabilities related to aspects of the development lifecycle
- Work with product management to develop new functionality for AIDA FME that includes (but not limited to):
- Customer Support and Success Management:
- Assist in triage, coordinating, and overseeing customer feedback for the existing and future AIDA functionality
- Facilitate meetings and discussions to gather input and feedback from stakeholders.
- Work closely with product management to track and report on key performance indicators (KPIs) and identify areas for improvement.
- Operations
- Support and maintain the existing product uptime
- Project Coordination and Communication:
- Help manage project timelines, deliverables, and milestones
- Assist in risk management and issue resolution throughout the project lifecycle.
About You:
- Currently pursuing a degree in Computer Science, Information Technology or a related field.
- Applied AI (GenAI and prompt engineering) and UI skills are desirable.
- Strong skills in software engineering aspects
- Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously.
- Strong analytical and problem-solving skills, with attention to detail.
- Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Comfortable with moving fast with not well defined requirements
- Competitive salary
- Comprehensive healthcare benefits
- Flexible work schedule
- Flexible Time Off and Parental Leave
- Monthly, quarterly, and annual social and team building events
- Monthly internet reimbursement
- Harness Grabs a $150m Line of Credit
- Welcome Split!
- Harness Recognized in Inc.'s Best Workplace Awards 2022
- Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
- #6 - Glassdoor Best Places to Work 2021 list
- #17 on Forbes Top 50 Cloud Companies to Work For
- #47 on LinkedIn’ Top 50 Companies to Work For
- #2 on Quartz 2021 list best places to work for remote workers
- 2021 Career Launching Companies List
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Top Skills
What We Do
Based in San Francisco, Harness is the industry’s first Continuous Delivery-as-a-Service platform designed to provide a simple, safe and secure way for engineering and DevOps teams to release applications into production. Harness uses machine learning to detect the quality of deployments and automatically roll back failed ones, saving time and redu
Why Work With Us
Customers love the product. We believe in results, not silos and politics. We’re growing like wildfire. Overall, Harness is an awesome place to either start your career — or take it to the next level.
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