AIC- Sales Operations Analyst

At Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled water footprint. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches for water reuse, desalination, minimal and zero liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation. Learn more at www.aquatech.com.  

Aquatech immediately needs a full-time Sales Operations Analyst to work on-site in our Canonsburg, PA office. The hours of this position are Monday - Friday, 8:00 am to 5:00 pm. 

Job Summary:

We are looking for a Sales Operations Analyst to join our Commercial Excellence team and play a pivotal role in powering our global sales organization. This role sits at the heart of our commercial engine—ensuring the accuracy, visibility, and effectiveness of our sales pipeline while enabling data-driven decision-making across the business.

You will work directly with sales leaders and cross-functional teams to transform data into insights, drive discipline in our CRM (HubSpot), and help scale a high-performance commercial organization.

Job Description:

CRM & Data Management

• Own the day-to-day management and governance of the CRM system

• Ensure the accuracy, completeness, and integrity of pipeline and customer data

• Support sales managers in maintaining high-quality, up-to-date information in the system

• Identify data gaps and drive continuous improvement in CRM usage and discipline

• Adapt the CRM system to meet the needs of the business

Sales Pipeline & Performance Analysis

• Monitor and analyze the commercial pipeline across regions and business units

• Track pipeline progression, conversion rates, and key sales metrics

• Support forecasting processes by providing structured insights and data validation

• Identify trends, risks, and opportunities to improve pipeline health and performance

Reporting & KPI Tracking

• Develop, maintain, and enhance dashboards and reports (weekly, monthly, ad hoc)

• Create monthly performance reports and other deliverables as requested by leadership

• Track and report on key Commercial Excellence KPIs, ensuring alignment across the organization

• Translate data into clear, actionable insights for sales leadership

Operational Cadence & Commercial Governance

• Run and coordinate key operational cadences (pipeline reviews, forecast updates, performance reviews)

• Prepare structured inputs and materials for commercial meetings

• Ensure consistency and discipline in sales processes and reporting standards

• Act as a central point of coordination between Sales, Commercial Excellence, and other functions

Sales Team Support & Enablement

• Support sales managers and teams in using tools, reports, and processes effectively

• Provide first-line support for CRM and reporting-related queries

• Assist in onboarding and training sales teams on tools and best practices

• Contribute to continuous improvement initiatives across Commercial Excellence

• Additional duties as assigned

Skill Requirements:

• Strong communication skills and ability to work with diverse, international teams

• High attention to detail and commitment to data accuracy

• Strong analytical mindset with the ability to work with data and translate it into insights

Benefits:

Aquatech offers a comprehensive benefits package, including paid time off, company-paid holidays, and a 401K plan (all benefits are based on eligibility)

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Job Demands:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, limited walking and standing.

• Bachelor’s degree in Business, Economics, or a related field

• 2-3 years of related experience preferred; 

• Interest in commercial processes, sales operations, and business performance

• Proficiency in Excel (experience with CRM tools such as HubSpot is a strong plus)

• Proactive, structured, and eager to learn in a fast-paced environment