Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.
Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.
As our AI Enablement Lead, you will:- Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
- Translate business challenges into clear, actionable AI-enabled use cases.
- Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
- Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
- Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
- Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.
- Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
- Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
- Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
- Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.
- Senior experience working across strategy, enterprise architecture, and emerging technologies.
- Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
- Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
- A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- Experience shaping AI direction at an enterprise level
- Strong judgment for weighing value, feasibility, and risk
- Ability to explain AI potentials and limitations in plain language
- Experience influencing decisions in cross-functional environments
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
