The AI Solutions & Automation Product Manager drives the identification, design, pilot, and scaling of AI and automation solutions across North America Parts & Service. The role partners with business functions, ICT, AI strategists, data teams, and the Parts & Services AI Champion network to deliver measurable impact through workflow optimization, improved customer and employee experience, and digital process transformation.
This role exists to support the broader organizational mission to accelerate digital transformation and scale AI adoption across Stellantis NA P&S and reports to the Head of NA Parts & Services Aftersales Technology.
Key Responsibilities:1. Use Case Discovery & Prioritization
- Partner with assigned business domains to identify high-value AI, Copilot, and other low-code/no-code automation opportunities.
- Conduct process mapping and problem analysis to define requirements and value hypotheses.
- Maintain and refine the domain-specific opportunity backlog.
- Translate business needs into clear user stories, requirements, and acceptance criteria.
- Lead pilot cycles end-to-end: design → test → evaluate → iterate.
- Partner with ICT, data engineering, and automation teams to ensure feasibility and solution integration within corporate governance requirements.
- Develop deployment playbooks, documentation, and training assets.
- Work with business leaders, frontline teams, and AI Champions to embed AI into daily operations.
- Create reusable templates, prompt libraries, workflows, or automation components.
- Define KPIs and measure solution performance, productivity impact, and financial outcomes.
- Ensure compliance with Stellantis’ Responsible AI and Data Governance frameworks.
- Support change‑management activities to strengthen adoption readiness.
- Bachelor’s degree in information technology, computer science, data analytics/insights, engineering, finance/accounting, business administration, or related field
- Minimum 8 years of relevant experience delivering digital/automation/analytics solutions in a cross-functional environment
- Strong business analysis and process decomposition skills
- Experience with workflow automation (Power Automate), M365 Copilot, or low/no-code
- Ability to manage pilots and rapid execution cycles
- Excellent communication and stakeholder engagement
- AI literacy: understanding capabilities, limitations, risks, and responsible use
- Project management proficiency, including task prioritization and timeline management
- Ability to collaborate effectively with cross-functional teams (business, ICT, data, and operations)
- Strong problem-solving and critical thinking abilities
- Experience and strong business acumen in the automotive industry and aftersales business
- Prior work in product management, operations, or digital transformation
- Familiarity with data governance, data quality, data engineering, and IT/ICT delivery models
- Understanding of change management principles and user adoption strategies
- Experience with business intelligence tools (e.g., Power BI, Tableau) for performance measurement
- Experience with Python, R, SQL, Java, and Scala
- Knowledge of responsible AI and data privacy best practices
Stellantis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stellantis and has not been reviewed or approved by Stellantis.
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Pay Growth & Progression — Contract-driven increases lifted hourly wages roughly 25% over 4.5 years and restored cost-of-living adjustments, pushing top rates near $42 per hour by the end of the agreement. Union hourly positions appear to have benefited most since the 2023 deal.
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Affordable Benefits — UAW-represented hourly workers pay no premiums and about 3% of total healthcare costs while receiving comprehensive medical, dental, vision, and wellness coverage. This creates materially lower out-of-pocket costs for represented hourly roles.
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Retirement Support — Post-2007 hourly hires receive a 10% employer 401(k) contribution and legacy workers saw defined-benefit improvements with retiree bonuses. Salaried roles also cite a 401(k) with employer match and contribution up to a maximum of 8%.
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What We Do
Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.
